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28 reviews

Brookdale Beckett Meadows

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marker Austin, Texas

Reviews

28 reviews
Dave Howard

07/06/2020
Until his unfortunate passing, my father spent a considerable amount of time within the Memory Care unit at Brookdale Beckett Meadows and my family couldn't have asked for a better situation in the latter stages of his life. Always treating him as one of their own, the entire staff is knowledgeable and thoroughly attentive while fostering a cultivating, engaging environment for all their residents. It goes without saying that I highly recommend you consider this home for your special loved ones and continue the family atmosphere of unity and care.
Mike Howard

06/26/2020
My Dad spent the last years of his life at Brookdale Beckett Meadows and I felt like the staff did a good job of making him as comfortable as possible.
Mike M

03/07/2020
I am overwhelmed with care, in a positive way. I came here for care which I couldn't get in my home. The building is structured in a way that it gives the residents safety. The response time from the staff is very quick. There were occasions I had medical emergencies and the staff is skilled enough to know what do to. The food is extremely good and tasty with plenty of options to choose from. The service is very good! The maintenance and the housekeeping is excellent as well. If there is ever an issue in my apartment, they are fast to fix the problem. For a senior who needs care, I found this community to be an excellent choice.
Pine Jeff & Francoise

12/10/2019
Unless your loved one is in the final stage of dementia/alzheimer and only need a bed & food in a secure place, I would not recommend this facility. My mother-in-law has been there since April and we have been very disappointed. The staff turnover has been a big issue and they have been incapable of delivering what the management promises. On 12/5 I visited for about 1 1/2 hours and the only thing I saw the 2 (only) members of the staff doing, was serving afternoon snack of apple sauce and cranberry juice, and spraying air freshener, when alerted that someone was coming to tour the place. They did not engage the residents and interactions were pretty limited to snack service, which conveniently was pushed back to just before the visitor showed up. I overheard the sales guy saying that the resident's day is 'jam packed' with activities. Well, unless watching TV is an activity, this would be a complete lie! Again, despite the beautiful weather outside, the door to the courtyard was closed, even so the place sure could use some fresh air. I visit about once a week and the majority of the time, I find the residents parked in front of the TV, with the staff in the back, looking completely bored, unless they are on their phone... My MIL is getting weaker fast, as she is not getting enough physical activity. She sometimes has a little BO, as the staff seem unable to persuade her to take regular showers, just like they have been unable to comfort her when she gets upset when her husband takes off after a visit. Even replacing her hearing aid batteries has been an issue for the staff.We've had a formal meeting with the management a few weeks ago, expressing our concerns. We were told that our concerns were valid and improvements will be made. Still waiting....
LISA Fonseca

07/14/2019