Alexander Guest House Reviews

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Mike McConnell

I called this nursing home off of theIt number on their web page for memory in my search for the right facility. BEWARE! You will get a call center, then they transfer you to THESE GUYS: A PLACE FOR MOM. Do yourself a favor, RUN! Then scream like a girl. I was under the assumption that I was talking to somebody that is on staff at this nursing home. The call center appears to have a deceptive best practices & this can be confusing. Get ready for the endless phone calls from nursing homes from here to Timbuktu. Dont be surprised if you have been scheduled with several tours with several nursing homes without your knowledge. The person doing this to you? The call center rep from A Place For Mom. I bet the call center reps are most likely commissioned & if your loved one becomes a resident in one of these places, they get a cut.

Amber Toliver

The assisted living facility is amazing, everyone is treated so well and maintain they are served 3 full meals a day, and they have the options to have their own snacks and their own food in their rooms. Everyone there is really friendly, the place is tidy and clean housekeeping does a really good job keeping it smelling nice. They have activities with the residents and music all sorts of daily activities to keep them busy and are enjoyable. Residents go to the salon every week to get there hair and beauty done. Staff do okay at working as a team to make sure everyone is happy and took care of to the best of their abilities. I wouldn't recommend any other assisted living facility for your 'person' other than Alexander Guest House, in my experience was one of the best places I've been to.

David Worthington

Mom moving to Alexander Guest House has been such a positive experience for both of us. She loves it; she has become more energized because she enjoys the wide variety of activities- scenic rides, crafts, bingo, time on the putting green, musical guests, exercise, etc.I've found all of the staff to be caring, friendly, and helpful. The atmosphere in general is warm , upbeat, and energized. Residents sit on the porch, at numerous tables throughout the building that are set up with jigsaw puzzles, and at various homelike seating areas.Meals are delicious and dining service is excellent.For me, having Mom checked on throughout the day and night in addition to the meals and activities gives me peace of mind.Anne Worthington

Celia Simon

My husband spent his last 3 months in the Guest House memory care unit. He was very well cared for and was more mentally at peace than he had been the previous 9 months at another Alzheimer's care facility with too many patients. The Guest House is small and allows the caring staff to give individual attention. Thanks to all of you!

Danielle W.

Although the building is brand new and beautifully decorated, the care given to the guests and the services provided are below acceptable. The residents are left to themselves most of the day with nothing to do. Most of them sit all day in the living room or stay in their rooms. They are obviously bored and it is very sad to see. When entertainment/activities are provided, it is very childish and in no way stimulating. I am ashamed to have witnessed how seniors are being treated like children. The nurse aides who take care of most of the residents' needs from morning to evening have no friendly relationship with the residents, with very few exceptions. They are always in a hurry, they are rude, rough, and have a very low level of education. They have no compassion and know nothing about the special needs that some residents have and they show no respect. They gossip and joke about residents. They are unprofessional and disrespectful. The food is atrocious, good enough for a dog. I would definitely never recommend this place to anyone. As beautiful as the place is, it is ugly in how the residents are not being cared for the way it should be. If you notice, all the good reviews are from visitors only. There are no reviews from those who have seen this place in action. I am the first one to speak up and I hope others will. And at over $3,000.00 / month being the cheapest option, this is totally unacceptable.Sadly, this the nicest truth.

Sue Byrne

My family is having a great experience at the Alexander. The staff are caring, well trained and have embraced my mother with tenderness. The award-winning building is beautiful, clean and comfortable, but best of all, Mom proudly calls it home.

Amy Wise

What an amazing unique way to repurpose a building. Along with the beautiful building, the community provides wonderful care, and amazing activity program, and hires staff that have the love and compassion to provide the best care offered for your loved one.

This EMT Girl

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Alexander Guest House

83 Kentucky Ave, Oak Ridge TN, 37830

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