Morning Pointe of Franklin

Beautiful community, amazing staff - residents feel at home when at Morning Pointe of Franklin. Farm to Table program is excellent - delicious food! I love that this community is owned and operated by the same company for 20+ years. That speaks volumes in the care and detail they put into the daily life for residents. Highly recommend.

Amazing team environment; deficiency free state survey, fabulous food, great caregivers, excellent management and support. This is truly a place to live your best life!

Incredibly dedicated staff that endlessly cares and advocates for each resident! Couldnt ask for more, thank you!!

We recently moved our loved one to Morning Pointe in Memory Care from out of state. The entire staff has been welcoming, loving and respectful and so helpful for a smooth transition! The facility is always immaculate. It is evident the staff really enjoy taking care of others. Dementia is a hard to disease! It is very comforting to know that our loved one is safe, clean and happy and encouraged to participate in great activities daily! It gives us tremendous peace of mind to know the staff is caring for our loved one with dignity and genuine kindness each day!

This is my first online review. Our family has lived in Williamson County for generations. My loved one was a residence of the memory care facility. The facilities of Morning Pointe are nice however, the staff and company is TERRIBLE! They are completely inadequate in handling an Alzheimers patient. Over a course of one month they called 911 for false claims multiple times. The doctors at the hospital never saw any symptoms claimed and our loved one was discharged each time. Any normal Alzheimers symptom they don't want to deal with they call 911 or threaten to kick out such as wandering, loss of awareness, mood swings, restlessness, difficulty with self care, verbal aggression etc. They ended up kicking our loved one out with no notice which put our family in the position of struggling to find a new location within a day. When we asked for a little time they called 911, told the ambulance to not bring her back and told us to pick up her stuff within the next 24 hours. No known recorded incident or documentation has been provided as to why they were kicked out. I highly recommend NOT letting your loved one stay here especially if they have memory care issues.