Reading, Pennsylvania
Reviews
7 reviews
Brayden Kemp
Courteous, Compassionate, Clean, and Caring!
Graham Pollard
This is a well run facility...I've recide here for more than a year with no real concerns...They treat everyone with respect... The only real problem is that some residents...actually One resident is upset and posted a negative review... Over food portions...and he's on a caloric limited diet... Good place..mostly good people here...no complaints... Still here...and Loving it!!! Great place...Great staff...Great care... No complaints...
A D
Beautiful property and perfect location for a local wedding. In fact, we had our hearts set on it. Unfortunately though, we were never able to connect with the events coordinator - Kristin - to view the property and discuss details. Initially, Kristin was difficult to reach. After playing phone tag a few times, we finally touched base to schedule a meeting, which she cancelled via text message at the last minute. While we truly understand that things do come up, we were not in the least bit surprised when the meeting was cancelled based on the effort it took to have it scheduled in the first place.In the text Kristin sent us about having to cancel our meeting, she offered to reschedule. She also offered to email us pricing and other event package information, even though she had already offered to send this to us weeks prior. It appears she lied because it's been 3 months and we have yet to hear back from her or anyone at the Villa, which is unfortunate to say the least. We left her a voicemail and several text messages, but we never heard from her again. I have no knowledge as to the standard for elder care at the Villa. However, if the neglect shown to my fiance and I in simply trying to schedule a meeting and tour of the property with their staff is any indication, I'd trust someone else with caring for my loved ones before ever considering the Villa.
Donna Piet
I was extremely happy with the care. Beautiful patio.
Kaitlin Tufts