Fair Oaks of Pittsburgh

While no facility is perfect, Fair Oaks comes very close. I think a big reason for this is that it's not a 'for profit' facility like most others, so the management can focus on ensuring that the residents get the best care possible. My parents were at two other facilities prior to this, and neither came close in the level of care and compassion for them. The facility and grounds are very nice and give the residents plenty of freedom to walk inside and outside. Independent residents can keep a car there if they like. My parents were very happy there, unlike other places.Additionally, there are cameras throughout the facility which are monitored 24/7 for the safety of the residents. It also helps the care staff to stay in their best behavior!My only regret is that we didn't find this facility sooner, and my parents could have started with independent living and progressed through dementia care, all without leaving Fair Oaks. I highly recommend it.

My great grandma lived here for years, and I currently work here. It's a lovely place to work or live. I think it says a great deal about a facility when employees feel comfortable having a family member move in to the Personal Care Home they work at. Our Chef, Hairdresser, Board President, Chaplain, and Business Office Manager have also had family stay at Fair Oaks. We even have a former employee who now calls Fair Oaks home. Though some shifts have turnover, there is a core group of people who have worked at Fair Oaks for many years who truly care. Half of management has been working at the facility for over a decade and are always willing to hear issues and rectify any problems that arise.

My father was a resident at Fair Oaks for nearly ten years, and my mother-in-law lived there for 11 years. Both of them enjoyed the comfortable, attractive facility and grounds, wide range of activities, and excellent food, and benefited from the care of compassionate staff for the final years of their lives. Periodically during those years one of them would have a rehab or post-hospital admission to a different senior care facility, and we were always happy when they returned to Fair Oaks because of the genuinely warm and compassionate care they received.Many senior facilities promote their amenities, but what really matters is the quality of care the residents receive, particularly when their personal needs increase. Rather than just providing the minimum services necessary, Fair Oaks has a true culture of caring that starts at the very top. CEO Desiree Gress and her team know each of the residents personally and dont hesitate to get directly involved with solving a problem for a resident or pitching in to help staff on a busy day. Over the years, on the rare occasion when my husband or I felt that care from one of the direct caregivers was less than optimal, the management team never failed to take time to meet with us and hear the details of the issue, then objectively investigate, provide feedback about their findings, and take the appropriate actions. There was never a time when our issue was not fully addressed. In addition, Fair Oaks recognizes that many seniors and their families cannot afford facilities with many expensive amenities, and they have been able to provide an attractive environment and excellent services at an affordable cost. We will continue to recommend Fair Oaks to all individuals who are searching for a permanent residence in their senior years.

I usually dont do this, however I feel as though this facilitys level of quality deserves mentioning. I have been in the hospitality service industry for nearly 2 decades providing specific services to care facilities. I always pay attention to detail and look for things that facility operators maybe dont notice due to being complacent or lack of care. Fair Oaks of Pittsburgh has got to be the cleanest and freshest care facility I have ever walked into. While most care homes have the underlying feeling of a nursing facility or hospital, this place makes you feel like you are in a high end hotel from the moment you enter the foyer. The building, massive property and long driveway are always meticulously kept and landscaped. The residents have a well thought out menu that would be the envy of most top restaurants. The pristine condition kitchen under a top chef prepares fine cuisine from crab cakes to beautifully prepared lamb chops with all the fixings. Each of the apartments are cared for at a level higher than most people keep their own homes and updated and freshened up with each new resident. The staff, from housekeeping and maintenance to kitchen/server and administrative are all above accommodating and professional. As large as this facility is, when you walk in the door you feel like family! I could go on and on but I will finish with I hope this place has the same high quality standard of service when it comes my time to be cared for!