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14 reviews

Park Creek Place

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marker North Wales, Pennsylvania

Reviews

14 reviews
mark foster

06/01/2020
the employees here order delivery from our restaurant often. it is a 20 minute drive. they do not tip our drivers.
Davina Thurmond

07/18/2019
Zaakirah st the front desk is very polite.
Kalu Ogba

07/17/2019
Nice home for seniors to spend with one another and loved oned
Michelle Sarnese

07/17/2019
I cannot say enough good things about Park Creek Place. My sister and I could no longer take care of our father, who has dementia, at home. So we began to look for a memory care facility for him.The setup of Park Creek Place is very warm and inviting. The large, open courtyard-like room in the front serves as a gathering place for activities, and as the reception area for visitors. There are two identical wings off the main room with dining areas, enclosed gardens, activity rooms and the bedrooms. What we liked is that the residents can move freely among all the different areas safely according to what they feel like doing. The bedrooms are set up nicely and have plenty of room.Our experience in visiting many assisted living facilities is that the people who work there make all the difference in the world as to the feel of a facility. And the people that work at Park Creek Place could not be nicer. The community is small, and feels like someone's home rather than an impersonal institution. Every staff member knows every residents' name. They have been so helpful in transitioning our father to the community, and in making the family feel comfortable that he will be well cared for in his new home. They have been excellent at keeping the family informed about the important and the routine events in his new life.Another impressive thing we noticed about the staff is that everyone is willing to do whatever is needed at a particular moment, even if it is not within their usual job description. For example, one day Beverly, the director of memory care, was leading a group activity and another day she was helping a family move in by finding a hand cart for them to use. Johnna, the community relations director, helped us set up a FaceTime conversation between our mother and father when they could not be together.The number of daily activities and special monthly activities planned for the residents each day is impressive. Phylicia and Nancy are terrific at including every resident in a particular activity. Because some residents speak softly, they make the effort to lean in when asking the resident a question so they can hear the resident's answer, and then repeat it for the group. They cheerfully help the residents move to various areas for each activity, sometimes putting their arm around the resident's shoulder to gently guide them, or holding another's hand or pushing them in their wheelchairs. What impressed us is that every resident is included, and no one is ignored. Our father has received excellent medical care from the Charissa and the Care Management staff. When he needed to go to the hospital they called us immediately and kept us informed as to his diagnosis and when he would be returned to the facility. We appreciate that they have regular care plan meetings scheduled with the family, and that they are available to discuss concerns and issues at any time.Update- My parents both moved into another Enlivant facility called Wyncote Place.
Ginny Owen

07/14/2019
Park Creek Place has been AMAZING. The aids, nurses, activity staff and administrative staff have all been so caring and compassionate. They were so accommodating when we were in a difficult situation with my parents health and needed to find a safe and loving place for them after ill health. Both my parents are living at Park Creek Place and I am out of state; they have been so helpful and kind and I have confidence they are well cared for not only physically but also their emotional and mental needs as well. Everyone at Park Creek has been so quick to respond and help in any way they can.