Sunrise of Newtown Square

Battered, bruised, cut and suffering from a fungal rash after only 30 days in this facility, We removed our family member before he was killed there. And we can only hope he can recover from the injuries and ailments he suffered there. Stepford would be a better name for the facility. Everything is smiles and pleasantries when you are in the caregivers presence. What Lies Beneath and what hapoens when you are not is the real story.The reminiscence coordinator is woefully inadequate in the areas of accountability, follow-up, compassion and forthrightness. The Executive Director talks a good game but is clueless about what goes on on the third floor of her facility. I feel sorry for the Director of Sales. Truly well-meaning, his career would be better served at a facility where the people in charge of care actually know what the word means and are able to impart it to their staffI could list at least 15 complaints about the Reminiscence Coordinator and her staff and facility.Suffice it to say they are unable, ill-equipped and worst of all NOT interested in delivering on the care for your loved one that they promise.

Care and compassion are the key elements that we experienced as we walked through the door at Sunrise. Environment was clean and welcoming. Staff outgoing and friendly and always willing to help Mom in anyway they could. Mom just loved the at home feel in her corner room with many windows and beautiful view. I would certainly recommend Sunrise for your loved one. Terence D

Great place nice people