Havencrest Healthcare and Rehabilitation Center

My mom is a current patient in for physical rehab. I give the treatment and staff a 5 start review! Physical and occupational therapist are wonderful. Their goal is patient Independence. The aids, nurses and staff all put the patient first. The administrators door is open and he is willing to talk. I am pleasantly surprised at how caring they are.Mom's first day, she mentioned she needed a manicure. They have a manicurist! She was off, so one of the ladies did it for her! Today they did foot care, and tomorrow, for a small fee, she will get a shampoo and style. Mom has been kept impecibly clean with daily baths and new clothing and linens.We were allowed to bring her favorite things from home, including her soft blanket for a personal touch. The furniture and bed are comfortable. She is assigned a wheelchair while she regains strength that only she uses. This might be an older facility, but it's cleaned and maintained. Today, for frames were painted and yesterday, some tioilets were replaced. Staff is always smiling and thoughtful. Downside? Sure. Ring the bell when you think you have to go to the bathroom and not at the last minute. They have other people to care for, but they do get there reasonably fast. That's really on us, tho, isn't it? If you aren't pleased with the menu, they do have alternate choices. You are also welcome to bring food from home barring any restrictions your loved one has.We appreciate the attention to detail from the top on down. Good job! Mom recently stayed at a nearby facility and Havencrest has been better across the board.