Paramount Senior Living Lancaster

I had the pleasure of working with Starla on a recent referral at Paramount. She was amazing, visiting the family to help them overcome their concerns, and so much more. I especially like that Paramount offers a high level of care which was needed in this case. Starla goes the extra mile and clearly loves what she does.

Fantastic facility, delicious food, pretty good staff only had two problems but Starla Press went out of her way to fix everything and did it quick she's an amazing person and definitely goes above and beyond her job and definitely puts the residents, other staff members and the residents family before herself and best part is she does it with a smile on her face my grandma and me visited a lot of retirement communitys before paramount but no one put the time and energy into explaining how everything go and handling all my grandma's concerns like Starla did she's so friendly and caring that my grandma was like where's my room after the meeting even when my grandma had to change rooms Starla was there to reinsure her that everything is going to be ok and nothing will really change trust me if your looking to enter a retirement community or have a family member that is paramount is a great place to check out

Many of the reviews discuss the delicious food and how clean and attractive the facility is and they are absolutely correct about those things. My mother was there for a relatively short time (a little over 4 months), but I think everything that could have been done for her was done. I watched the staff in action at many different times of the day, not only with my mother, but with all the residents in memory care and they provided the best care to them that realistically can be provided. At the end Paramount refunded nearly 100% of the final months payment when I thought that they would not based on the terms of the agreement. These funds have been important to have when dealing with final expenses.

My 90 year old grandma lives in Paramount Senior Living and it has been wonderful for her. She has many challenges (blind and hard of hearing) yet the staff is very kind and helpful and make sure she's comfortable. All the staff is great (especially Mia) and makes sure residents are well taken care of. Also, the facility is clean and offers many activities for the residents (my grandmas favorite is balloon toss). I would highly recommend this for anyone that needs a senior living home.

The Paramount staff have been wonderful to me and my husband since he moved to their memory care wing a few months ago. Starla is the best. The first two weeks were the most difficult. Starla contacted me daily to give me updates on his progress. Olivia and Kim keep me updated on his care and any issues he may be having. They always return calls. The staff are very caring and attentive. .I can call anytime and visit anytime as can any of his friends and other family members. The facility itself is very nice and well maintained.