Richland Healthcare and Rehabilitation Center

Two dear loved ones passed away here a few years apart. I will never be able to go there again. It was impossible to find something good about this place.. I tried each time I was there. Please avoid this place! Update: After speaking with someone from Richland Healthcare I realized my one star rating was harsh. Patient care is not the problem, the rooms are small and uncomfortable for the dying patient and their loved ones.

My mother was here for about 10 days and received excellent care. Its clean and welcoming and the staff is helpful to family members. My whole family was impressed and we would recommend it to anyone.

I never walked in the door and I never will. I called to find out if a man for whom I am power of attorney had be transferred back to Richland Manor from the Hospital. I had been out of town. The woman who answered the phone was, I hope, not a direct caregiver for the elderly. She answered the phone with a huge sigh. I politely asked if the gentleman in question was a resident in Richland Manor. I did not request any other information. The woman said all I can tell you is that hes not here. I then asked if there was another nurses station in the rehab section. The woman heads into advising me on the HIPPA laws. I informed her that I have been an RN for 45 years and am quite a prized on the HIPPA laws. I am quite sure that those laws dont preclude me from knowing if there is another part of the building where my friend could be located. At no point did I ask her any questions at all about my friend. She gave me a run down on the building. I thanked her and remarked that in answering my question about the layout of the building no law was violated. She then said if you want to know so much why dont you come down and ask for a tour. That she seemed quite comfortable with being rude told me that this type of attitude is business as usual for her. In a long career I have worked long term care both at HAIDA Manor and at Laurel Crest. I know that we were extremely busy. But I never found the need to be bald face rude to someone who was just asking a simple question. It is not like I was badgering her for information. I ended the conversation by telling her that she was rude and that if I worked with her I would be notifying someone. Staff like this woman make coming to work a misery. They suck the marrow out of their coworkers not to mention the effect on the residents Their negative attitude brings out the worst in people. We all love those who make us feel good about ourselves. The world is in such miserable shape that any bit of kindness goes a long way. Everywhere we read about the lack of civility. Maybe you cant be nice but you can at least be decent. Maybe you cant make the world a better place, but could you at least not make it worse. I wont be coming for a tour anytime soon. CKR

The employees at this place had smiles on their faces and bad intentions behind them! My grandfather was there. He came home with bed sores and it would take to much typing for me to explain all the wrong things I witnessed and heard. So I strongly advise against anyone sending a loved one here!

I am 46 years old, and I was admitted to Richland Healthcare and Rehabilitation after a particularly awful car accident. This was a very bad experience and I strongly suggest avoiding this facility