Name: Allegria at The Oaks
Address: 6400 Hulmeville Rd, Bensalem, PA, 19020
Telephone: (215) 752-9140
Rating: 4.2941

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Allegria at The Oaks

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al dubs

My parents were residents of Oaks from October 2016 until my mom passed away in May 2018 (my dad had passes away in November 2017). They had always resisted the idea of living anywhere other than at home. However, it was becoming increasingly difficult for for me to care for them and I eventually had to quit my job in order to be home with them. They ended up suffering concurrent falls on Labor Day and and were taken to Aria-Torresdale hospital. The doctor informed us that it was no longer safe for them to live at home and the social worker at the hospital placed them in a local nursing home. It soon became apparent to me this was not the type of facility where I wanted my parents to spend their final years They were not even able to share the same room together after being married for 70 years.Quite by accident I found Allegria at the Oaks and was very impressed by the tour I received of the facility. It was clean, bright, and cheerful and the residents I spoke with all appeared very happy.. i was able to transfer my parents to this facility within a couple of weeks and they were so happy to be in the same room. They involved themselves in various activities and were offered and also enjoyed dining with other residents while their health permitted. They enjoyed the company of both staff and residents alike. As their health declined over time the level of care they required increased and the Oaks staff provided excellent care for my parents. I myself visited every morning and got to know many of these caring staff members on a personal level as well. My dad passed away rather quickly after his kidneys rejected his dialysis treatments and Oaks welcomed hospice services for my mom during her final 6 months and worked in conjunction with the hospice staff.i am forever grateful to these wonderful people and so glad I decided to move my parents to the facility.

Michelle Snyder

The care they have given my grandmother has been great! Never thought we could get her to transition from her home of 60+ years to here. The staff works very hard to get their residents to feel like they are at home. The activities/games that are done there are great! Keeps their minds going! My grandmother talks about how good the food is. Personalizing her room was fun! We made her room feel like home with furniture from her house and etc.. We can call anytime Of the day to ask how she is doing! Highly recommend this facility!!

Cameron S

Id like to start by thanking the staff at Allegria at the Oaks for the care they have shown my family member as well as the renovations the renovations they completed a few months ago. I read a few of the negative reviews and feel its very disturbing when people use a forum like this to clearly try and sabotage a business instead of being honest about the pros and cons. This type of activity is juvenile and degrades the purpose of having a great review platform like google. I hope people who read the reviews that are clearly inaccurate realize this. I am passionate about this because Ive had a great experience watching my family members quality of life significantly improve in the last several months hes been at Allegria. He is in the memory care section. The staff have many activities and even bring in outside entertainment for the residents. I really feel what makes this place amazing is the staff. They know the residents by name and seem like they truly care when they speak with them. Thank you staff.

Kim Elwood

I think when you put your loved one in a place like this, it should be clean and friendly. There are many things to look for. Put my dad in here on the Dementia floor. He was happy go lucky, looking forward in seeing people like himself and enjoying life. He did at first, even though the others weren't like him. There are do many types of Dementia. As we went we saw nothing stimulating here..no games, no music and most of all no one really talking to you, like you are there. Some of the aides were very nice and some could have cared less, it was s paycheck. Dad was getting worse quickly..still nothing being done. He didnt even know what day it was. Then he fell..no one even knew he fell or how he fell the first time. Butt was bruised, big time. How could no one know? Next time he fell he was in the dining area. They saw but couldn't get him before he fell. Wow...then I was told they Couldn't do one on one. What? Wasn't sure at that point why they were getting paid. It actually took them a week to give him a shower? Why?? They were shocked when I said something and gave him a shower the following night. Yikes!! He declined quickly in this place. Lack of attention for sure. Nothing to stimulate his mind. This should not be considered Dementia care. The story is much longer but I wanted to tell you one last thing. I went yesterday to get his belongings and there was a dirty coffee cup that was in the bathroom for 2 weeks. Really? Who cleans? Allegria...you need to clean up your act over there!

Raphael Rand

My grandfather, god bless his soul, had to be put into a home. We were hesitant at first but I must say the care and compassion that Allegria has shown to our dear pops made all doubts fade away. He would always talk about how great the food was and how nice the nurses were to him. No matter what he needed they always helped with a smile and were nothing but helpful throughout his entire stay. Every time we went to visit the nurses sat down with us and gave us a full summary of how he was doing, and they were very open and helpful with us in general. Their recent renovations are gorgeous as well and add to the pleasantness of my grandad's stay. Highly recommended!! Great staff!!

Pam Bojangles

Grandma at Oaks for 8 mos I'm disappointed in some things and happy in other regards. Let's start with the 'happy'. The staff is friendly & kind and engages the residents in interesting activities daily. The dining room is bright and cheerful. The renovations appear complete and are lovely. The renovations went beyond just some new plants & wall hangings; they completely ripped out the living room and dining room- floor and all. The 'wrist watch style' call system is a nice addition to the routine staff visits which are typically every 2 hrs even if the resident hasn't called. The residents wear this watch and push a single button when they need help of any kind. The 'disappointed part' is Bucks County Dept of Health reports. Although they are working to resolve issues, it seems slower that I would have liked. The wrist watch style 'call device' experienced a system crash and is not repairable. In the interim during replacement, residents were each issued a 'bell hop style' desk bell. Doors are encouraged to be left ajar when possible since many residents have a personal tv in their room and its noise level can be an issue. The staff routine check-in visits were increased to 30min intervals during call bell replacement. I last visited 3 days ago. At the time, I had asked two different staff members but could not tell me when the new call system would be in place. Maybe I didn't ask the right person. Today I received news that the new call system would go-live by tomorrow. That is good news.

Paul Graziani

Mom has been a resident since mid-February. The thoughtfulness and caring from everyone from the director to the assistants is extraordinary. Even with her difficulties in walking and managing her personal care, she's in very good hands. She really does enjoy it at Allegria. <3

Joe Holz

If i could have given 0 stars, i would have. The worst place you should put a loved one, this place SUCKS. They tell you one thing and do another. They are not caring at all. If it was the last place on Earth I still would not recommend it, look elsewhere.

Karen Mozak

When searching for a home for my sister with early onset dementia, the check list was a long one. Upon walking in to Allegria @ the Oaks we instantly felt at home . The care and concern for each resident is what set Allegria apart from other communities I have toured. My sister is happy and that makes me happy . Good luck to you in your search !

Jake Smith

Love this community! My mom is there. Home away from home is the best way to describe it. Also, I love the new renovations.

S Kolodny

The staff is amazing! The care is top notch and the facilities are gorgeous!

Michael Hobbs

Looks good on outside but all they care about is money! Be afraid. Be afraid very afraid.

Bea Barber

Rachel David

Mimi David

Shlomo S.

S&B K

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Allegria at The Oaks

6400 Hulmeville Rd, Bensalem PA, 19020

Call now: (215) 752-9140

allegriaatoaks.com

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