The Springs at Wilsonville

My wife was in their facility for about a year. Most of the staff was great and made friends with a lot of them. My complaint is that when my family needed them most, they dropped us like in a second. If your loved one becomes a problem that they don't want to handle - good luck. I feel completely let down by them. My wife had some issues that were caused by a bad urinary track infection which let to some erratic behavior and they shipped her off to the hospital. (which was the right move). The situation cleared itself up after a regimen of antibiotics. But after she was in the Hospital they refused to let her come back. I would use a little more colorful language about them but it's all water under the bridge now. Just be aware if the going gets a little difficult they will drop you like a hot rock and put you through some very difficult times.

My parents have lived at the Wilsonville Springs for 20 months now. They recently moved from assisted living to memory care. While they lived in assisted living, they enjoyed the dinning room with cloth napkins and table cloths and a nice variety of foods (and Ice cream!). They loved the people who helped take care of them and enjoyed the friendliness of all the staff, from administration to housekeepers to grounds keepers. It is a lovely community in a neighborhood that is easy to walk around. There is also a self contained courtyard which the residents in memory care can access and enjoy, but be safe.The move from assisted living to memory care was difficult as all moves are, but the staff were wonderful and helped a lot with the transition. We did not notice a large turnover in staff, except in the nursing department and the people in contact with the residents every day have been wonderful.

We are very happy with the care that our Aunt gets here! The food is great, the place is clean and smells great, and ALL of the staff are compassionate and attentive. The activities vary, and are interesting and relevant for the range of ages and abilities. Props to Tasha, Jessica, Molly and McKenzie (and everyone else!) for going above and beyond daily.Regarding the other reviews; the assisted living industry has a notoriously high turnover. It happens everywhere, but we have seen very little turnover here. We had heard horror stories about these places, and had legitimate concerns about our relative fitting in, due to to her age and diagnosis. (Early Onset Alzheimers @ 62 y/o!) We all feel like we lucked out when we chose this facility - She is VERY happy and so are we! Thanks for everything!