Marquis Tualatin Assisted Living

If I could leave a zero, I would do so.Marquis Assisted Living allowed my mother to be kidnapped from their Tualatin site. They had been told by mymoms guardian that the man was not allowed to see her as he had been caught twice by staff from Marquis Acute Rehab Tualatin attempting to have her sign legal documents. Not only did Marquis (mandatory reporters) not report it to the state authorities they failed to move my mother to a different room where she could be safe.

I've been living here since June 2019 and it's been a wonderful experience. The building and staff are marvelous and they take care of everything I need. I'm living well and thankful that I have such a nice apartment to call home.

I recently moved my mother into Marquis Tualatin Assisted Living, and she is extremely happy with her new living arrangement. She enjoys the staff, the other residents, and many of the activities they offer. She is happy to go on outings with the residents to do a little shopping and pick up some things she needs. They did an excellent job of helping us set up new Doctors for her as well. Sure, there are nitpicking things that aren't perfect, but I am confident that she is well taken care of.

Great staff. CNA's are personable and care for residents beyond meeting their medical needs. Good program of activities. Not five stars because I think the menu could use improvement in some categories but overall food is better than a couple other facilities I've eaten at with residents

My mother was admitted after a surgery and needed wound care and physical therapy. Unfortunately arrived Christmas Eve. Drab room, dirty bedspread, broken wheelchair and the most miserable Christmas Eve dessert imaginable. It was so hard to leave her that night. Of course during the holiday normal rehab is on hold so just lying in bed or sitting for two days did not give us the progress wished for. When we did meet administration it was right after she had been served the worst meal of her life. A white plate with uncooked white rice, white soggy pot stickers and two plain meatballs. And cold. Asked for soy sauce and the little kitchen in Rehab didnt provide so I went upstairs to the main dining room for assisted living to retrieve several packets which I was happy to share with another resident. I took a picture and showed it to administration and the response back to me was This isnt the Hilton. From that comment it was my decision to help with her meals and not mention again in case my moms care would be effected by my complaints. Without a kitchen for rehab the food comes cold to the rooms or hallway bistros. Staff has learned to microwave first but in my moms case the salad on the plate was heated too and uneatable. She struggled through every meal and when lab reports were taken a week into her care we got a call she needed to be rushed to emergency because her sodium count was so low The only reason The Marquis is receiving even a 3 star is the loving, efficient care of the staff. Excellent care even over the holidays. It is their terrible food service I wish they would address if not for the residents than to those hard working individuals providing and serving what should be a highlight in the residents day. The only way I can recommend the Tualatin Marquis is to order meal delivery from local restaurants. I dont know how it passes state standards when it arrives cold in rooms and residents have to ask to have it reheated.