The Rawlin at Riverbend Memory Care

Front office and Receptionist staff is great Management staff is extremely poor Employees are treated Terribly Unappreciated very clearly observed by anyone some staff appear to work Double shifts or longer ...This place has some wonderful people That are great. this community has an extensive turn over rate for Staff from what I can tell employees Also appear to Be overwhelmed and very clearly overworked upside To this community Most residents appear to be loved and cared for by some wonderful care staff if they can manage to keep them on as an employee for any period of time

Very nice facility. It is only a couple years old and very well maintained. Great employees to work with too. They treat the 'guests' with dignity and respect. Very nice place.

I feel so fortunate to have my mother living at the Rawlin. It is a clean, inviting environment with lots of natural light. They offer a variety of activities to engage the residents. Although my mother doesn't choose to participate, she is always encouraged. I love the friendly faces and bright smiles on the staff and residents when I come to visit. I appreciate the extra energy put into decorating, field trips, and cooking activities. The therapy dogs, spa bath, and manicure time are also a real plus. I have had many conversations with different staff members. I appreciate hearing about my mother from their perspective. My mother is probably more challenging than some, so it is heartwarming to listen to folks give me a funny story. I'm informed about my mother and any needs that I should address. I went to many different places when I was searching for a memory care facility for my mother. Many did not have current openings, and I needed a home for my mother immediately. I'm so thankful that The Rawlin at Riverbend was available. It felt so welcoming when I came on a tour. Also, I was amazed at the size of the shared room. Some of the places seemed very dark, and the shared rooms were so small that it felt that it would be intrusive to be sharing the space. It may not be a problem for easy-going folks, but I thought the smaller area might be challenging. We chose a single room until the finances demanded a move to a shared room. It has been a beautiful transition. The staff did an exemplary job of moving my mother to her shared place. They decorated her room so lovely that she may not have even noticed the change. I can only sing praises for the staff and care that my mother has received in the two years living at the Rawlin at Riverbend. Besides, she is happy and says the food is delicious.