Unclaimed
3 reviews

Royal Ann

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marker Portland, Oregon

Reviews

3 reviews
Deborah Lewis

07/11/2019
My parents lived at Cherrywood for a couple of years before moving over to Royal Anne in order to utilize the Assisted Living program. The staff at Royal Anne was very good to my parents and we didn't have any issues. They worked well with Hospice when my father was dying. Unfortunately, though, my parents utilized the 'in-room' safe for storage of my mother's special rings that my father had given her over the years. When my father died and we cleaned out the little safe, ALL my mother's rings were gone. I reported it to Ole Lindbo, the Executive Director, who requested that I NOT mention it to anyone, so that he could do an investigation. I never heard back from him. I asked him about his 'investigation' a couple of years later while my mother was living at the Memory Care portion of Cherrywood/Royal Anne, and he didn't seem to recall the incident. I did file a police report, but again, to no avail. It was very sad to lose the rings as they were treasured family jewels and it would have been so nice to have them for memory's sake. If you put your parents into this facility, do NOT leave anything of value in the safe, as the staff has keys to it.
Molly Williams

07/09/2019
I have worked at several different facilities and never been at one like Cherry park. I have never worked somewhere that upper management has stepped out on the floor to help care staff when they need it and get their hands dirty. The executive director, maintenance and other staff help by getting garbage, making beds, laundry and taking residents to the dinning room or activities. Im so pleased to be a part of this company who really cares about their employees and their residents. They know what it takes to run an assisted living. The residents are well taken care of all around. If and when my parents need to go into assisted living, this is where they will go. The company is owned by family and not a corporation which is why i believe it's done well and will continue to do well. I am proud to be a part of this company.
Debbie Lewis

07/23/2014
This facility is were my father and several of my clients live. My father has lived here for 2.5 years and is now in hospice care. He has recently fallen several times. They are very attentive, kind, concerned, and keep my brother and I updated. We receive calls when he falls or there is any change in his daily routine. They work very well with hospice and family. My father can be very judgemental and critical, but he has nothing but good things to say about the entire team of care givers here. That is a very positive sign. Everyone treates us as if we are a part of their family as well when we are there. I highly recommend this facility for assisted or independent living.