Stoneybrook Assisted Living

I worked at Stoneybrook Assisted Living for three months over the summer. Left to join Navy after college. Facility is often not cleaned adequately. Especially in the most important places, like residents rooms. Door handles are not routinely sanitized by staff. Carpets are not kept clean, or are frequently only cleaned in certain areas and never in others. Tables are wiped... Most of the time between meals. There are often missed spots. There are also often times where chairs go unwiped for weeks at a time, or the center of the table (underneath condiments, decorative mat) goes unwiped (or replaced, in the case of the decorative mat) for weeks at a time. Trash can bags are changed, but nobody washed the cans themselves. ---- This was often caused by poor staff training - in addition to frequent staff shortages. Residents rooms are the responsibility of housekeeping. They were grossly understaffed for almost my entire tenure, and management had added lots of high maintenance residents to the facility (throwing food around the room every time they eat). The issue was housekeeping at one point didn't clean one room for two or three weeks, and food that had been thrown on the ground two or three weeks earlier was still there, with other creatures (cats) eating some and leaving rest, litter box not changed all this time either... At a certain point, for the sake of the animals... Don't let people who can't move themselves keep them. It's just abuse. By the way, RA's couldn't clean rooms like this room themselves during these weeks, because each shift was just employees trying to survive the call light ambushes. -> I was an RA. A lot of the responsibilities I had for my shift were not even presented to me for weeks, and often one at a time. I wasn't even aware that I was or wasn't supposed to do certain things with the residents and cleaning. A lot of the poor facility cleaning / resident care was caused by staff shortages. The entire shift would be sprinting (at times, literally), between call lights just to make sure they didn't go over (TEN MINUTES) of someone waiting for help, sometimes when they are on the floor or stuck on the toilet. A lot of times management had absolutely NO IDEA what was going on. I hate to say it, but its kind of true. 'Oh, this and such employee will be great at this shift.' Next day, quits. Management, all surprised. Firing one of the best employees, who showed up everyday and did a pretty good job all things considered, because law enforcement showed up at the workplace to discuss something with him that he is in no way proven guilty of... Also, why is it legal for police to question people at work? THEY HAD SOMEONE WORKING THE FLOOR BEFORE GETTING THEIR BACKGROUND CHECK BACK. Not acceptable. She was not straight.Some of the residents had tons of valid complaints. A lot of them about management in particular. There just seems to be a lack of visibility of management. I would see the assistant manager almost every third or fourth day (which was acceptable as I worked some weird hours)... But I could go a month without seeing the top dog easily, and did. Four months of paid vacation a year or something. Plus no incentive to spend more time in the facility, with a salary.Also, when an employee can't come into work because they are sick, or have decided to quit (which happens A LOT), everyone else working the floor just has to deal with that with no extra compensation or incentive. A really innovative / effective solution to a lot of the poor employee attitudes on days where they are short on staff could be to divide the salary of the person missing from the floor between the people on the floor, to compensate them for the extra work that day. I actually LOVED WORKING HERE. Most of the staff are great people that really care about the residents. Lots of residents don't like it and move out, but lots stay for the rest of their life. Lots of employees don't like it and leave, lots make a career out of it. I will miss the residents and staff.

ABSOLUTELY beautiful, extremely nice staff.

Clean. Everybody looks happy. Staff friendly.