Brookdale Norman

We moved our mother to Brookdale and had no regrets and only good experiences in all areas. The facilities are clean(no urine+vinegar smell), the food is better than homecookin(Iris adds a lot of love to her meals), and the nurses and attendants are delightful, caring individuals. It was a hard decision to move her there but once we did we knew that she was in better care than we could give her. Everyone was so thoughtful and caring that the whole conflicted process became much easier than we expected. The nurses Stacy and Shelly(?) helped us go through so very hard realizations as far as our mothers abilities and needs. Naomi was always pleasantly business-like when handling the bills and Joy became our instant bestie. My review will never do Brookdale the justice that it deserves. We are so thankful that it's an age-in-place facility.

Posting a letter from a residents family.... To whom it may concern,The family of LaVetta Peden would like to express our gratitude to all the staff at Brookdale Norman for the care they provided for LaVetta during her time there. We feel that all of you at Brookdale were very instrumental in her being able to remain in the place she looked to as home in her final days. It seems, in some instances, the professionals involved may make the decision that the residents needs exceed the guidelines of assisted living, and therefore the resident must be sent to a nursing home, but not in our experience! LaVettas family always felt secure in knowing how Brookdale was helping and providing for her, and we were all so grateful that she was able to spend her last days there, being cared for by those she loved, and who she knew returned that love. May God bless each and every one of you for showing your devotion to LaVetta! Mrs. Evelyn Blevens, And the Blevens Family

My mother came to Brookdale Norman because we really could not care for her appropriately at home anymore. She needed a place where there would be staff available to help her with every aspect of her daily living. It was such a blessing to have her at this facility. It certainly wasn't easy, my mother had dementia and CHF. For people who are looking for 'easy' and 'worry free', you will never find such a thing when it comes to elderly care. What I was looking for was knowledgeable professionals that care about their residents and are doing their best. And that's what I found at Brookdale, people trying their best in difficult situations. My mother felt cared-for and safe, and it made all the difference. Thank you so much, dear friends, for caring for my mom at the end of her life. Sincerely, Mauricio Maruri

I also had a terrible experience with this facility. When my Mother became agitated or complained to the staff, the nurse would call me day and night and complain she was too hard to handle describing every word she said as some personal insult to her. I felt like it was high school. It was VERY unprofessionally managed. Btw that same nurse made sure my mother got removed as if she was going to win that fight. What fight?

Wonderful community who really takes a loving and individual approach to each patient! I would recommend Brookdale to anyone looking for a place for their loved one.