Lake Country Nursing Center

My aunt is laying there not pulled up in bed, fluid in her lungs and trying to eat! Its ridiculous to not position a person in a way that they dont choke to death. I was a CNA for almost twenty years and I never went for a break while a resident layed there and suffered. Makes me sick

This nursing home has caring wonderful staff.

I am the granddaughter of Richard and Martha Hall. My grandfather has been working since my grandmothers death in October on a $2400 reimbursement and it seems like hes getting the run around a little bit. Hes 82, tired, and grieving, I frankly dont appreciate him being taking advantage of and am disappointed that Im having to step in and take such drastic measures to retrieve what he is owed. If we continue to not have phone calls returned, continue to not have precise explanations for the lack of communication or action, or not receive a specific timeline/ plan of action for retrieving he reimbursement, will have no choice but to get our lawyer involved. I regret having to contact your establishment via Facebook and by leaving reviews, but at this point, Ill use whatever contact information I can find, and use it repeatedly, until this matter is taken care of. I appreciate your swift response!

The services supposedly provided are false. I am having to provide diapers now because I've been told that the nursing home no longer provides them. We write monthly checks and Medicare pays also. I change her sheets, give her her baths and clean her room. I was out of town a couple of days and she had not had a bath since the last one I had given her which was ten days before. I feel this is unacceptable . The evening nurses are so nice but work on a skeletal crew. My grandma is blind and cant hear well. My hands are tied and I'm not sure what to do. May have to look elsewhere. I've been told the nursing home has been purchased by an individual. So there are cut backs. I'm so concerned.

Can't reach the people you,need to reach, only who answers phone.