Name: Altercare Zanesville
Address: 4200 Harrington Dr, Zanesville, OH, 43701
Telephone: (740) 452-4351
Rating: 3.1739

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Altercare Zanesville

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Altercare Zanesville Reviews

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JJD1913

I am looking for a place for my mother to get PT & OT After reading so many negative comments about your facility Not even want to bring her to your facility... What have you done to correct the issues ? I Would think you would step up your game. Treat people with Dignity Respect & Compassion Treat them how you would want to be treated Convince me otherwise and i will update this comment . Thanks for your time

Shelby Vickers

Very poor service no one ever answers phone at front desk and they do not take care of patients like they should, no communication never return phone calls

Jacob Adams

They treated my grandmother terribly

David Coffey

Great campus, well kept and clean. The staff give the residents full attention and great care. The whole team is showing their servant hearts when it comes down to resident needs. Highly recommend this campus.

betsy ferrell

Well laid out care for patients

raymond smith

No one ever answers the phone can't even check on your love ones

Melissa Hoffman

Our bodies are THE most complicated pieces of machinery on earth. For that reason, MDs are still referred to as practitioners, and it would cost in excess of 42 billion $$$ to reproduce. But its still not possible. So, while the employees at skilled facilities are taking care of our loved ones, I urge you to play an active role as well.

Molly M

Alter Care has been great to my Grandmother and our family. They have daily activities, movie room and library. Rooms are clean and private.

Kendra Vaughn

The staff is wonderful. Always willing to help. Rooms are clean. Always having things for the residence to do, such as movie, bingo and crafts. Great place for a loved one.

Kristie Osborne

I thought we was taken my mom to a rehabilitation home not a hospice place. First off the Dr. they have on staff I'm not sure he exist. Supposably he called out the first day my mom was to see him, we was told she would see the Dr. atleast twice a week and I'm not sure after two and a half weeks she even got a visit. We started to notice a change in her and she was declining, we ask about getting her some IV fluids and they said that the DR. had to order it well after 5 days and still asking we get told the Dr. is on vacation. We have said to the staff multiple times that something is off she is not herself and its getting worse, only to be told oh she is fine for us. How is that possible when she isn't eating and losing weight and getting weaker not better. Yes she is not eating because the food is horrible served cold and no taste what so ever. We started to bring food to her to try to get her to eat. After arguing with the nurse that something is definitely not right WE call the ambulance and have her taken to the hospital, to which they had to shock her heart twice said that her potassium level was sky high and she was dehydrated. They told us that had we not had her taken to hospital that she wouldn't have made it through the night. We was told by staff members that they are very short handed and we seen that with the care my mom didn't get. If you are that short close so rooms down so you can give the proper care to the patients you have. I called multiple times to speak to my moms nurse and would get put on hold and then said they would call me back which I never once received a return call. If you don't care about your family member and want them to die then this is the place for you. This is far from over. Please pray for those patients that are still there and that they have a advocate that will fight for them. Sincerely, Kristie Osborne daughter of Sandra Chandle

Jennifer Lichtner

The staff is fantastic! Everyone at Zanesville Health and Rehab is dedicated to all the residents. I highly recommend bringing your loved ones to this beautiful facility.

Kim Vrooman

Horrendous! Food is disgusting, wouldn't feed to my worst enemy. Nurses are rude and are truly not there for the patients. Leaves my loved one lying in her soiled clothing for hours and her meds were not administered as ordered.

Denise Powell

The food is not the greatest, not receiving meds on time, dressing not being changed regularly, telephone not within her reach. My loved one is not getting good care. Staff is rude.

Lanette Myers

Zanesville Health and Rehabilitation has a kind and caring staff. The care is exceptional. Very proud of the work completed on a daily basis.

Dianne Harper

One STNA per 30 patients? Impossible to assist patients with ambulatory needs. Wrong medications given to patients. According to Dr in this place all the patients have Dementia. They will have if left left here. Most of the staff is just rude and spend more time abusing or misconstruing patients minds then providing assistance and healthy care. Did I mention not one meal is fit to eat.

Beth Sorrell

I regret taking my dad to this place ,he passed away last Friday a couple of days be for that I had to call the nurse to tell her he was sick and that she needed to go see him .I called my dad back, she still didn't go see him ,then I called the front desk ,finley some one went back to check on him then they gave him a breathing treatment .I wonder if he died cause they didn't take care of him ,I wouldn't believe a word they say .From day 1 I had trouble with this place ,they weren't turning in the insurance papers then they would tell us he was denied and he wasn't, we would get a bill because they didn't do there job ,my brother and I were going to move him soon as possible, we were waiting for Medicade to start up ,his insurance was covered for a 100 days we thought it would be better to get all this mess cleared up be for we move him ,now he's gone .We will never know what happened but if it was cause people not doing there job some day I hope they will answer to it .

Annette Craycraft

Facility is excellent, as a new employee I couldn't ask to be part of a better team, it is nice to work where everyone is like family, it is great to come in to a place where everybody has big hearts!

Melody Veyon

The staff at Zanesville Health & Rehab is wonderful. Great TEAM! So helpful!!

Debbie Worden

Worst experience ever for my mother when she went in this place she was walking on a walker. After returning home she could not even stand or even shuffle her feet to walk onher walker.aweek later she is a hospital in columbuswith 2 different infections and starting all over due to the neglect of an aid that let her fall taking her to a bath room. Mind you i was getting her up by myself and walking her to the br i leave for a couple hours and come back she is black and blue from head to toe and was not reported . i ask abput the bruises know on knew anything. Aids had not reported the fall put her in bed and left like nothing happed.one of the girls on afternoon shift was so nasty did not want to clean patients up and would carry on when she had an accident if she was not wet enough would not change her her at all. By the way was the cause of one the infections. Most nursing was good aids a different story maybe one good one per shift. Awful about answering call lights. One night she waited 2 hours for somone to come. Would not recommend for anyone unless outpatient therapy that was the only good thing they were great with her. Her insurance was suppose to pay 100% but she gets a bill for 3000. Dollars. I think they should pay her for the bad experience and now we are here in Columbus learning to walk and clearing up the infections. That this place caused.

Peggy Martin

Patrick Cullinan

ashley pierce

Caleb Dutiel

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Altercare Zanesville

4200 Harrington Dr, Zanesville OH, 43701

Call now: (740) 452-4351

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