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27 reviews

Personal Senior Care Homes

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marker West Chester Township, Ohio

Reviews

27 reviews
Margie Murray

07/18/2020
Beautiful facility. Their name says it all. Personal care, just what you want for a loved one!
Clay Brock

07/09/2020
Rachelle Brewsaugh

06/25/2020
I personally toured PSCH to see for myself the benefit of this care option for residents challenged with behavioral issues associated with Alzheimer's and Dementia As a nurse with 14 years experience in caring for individuals with memory, dementia, and Alzheimer's I was taken by the success, the focus on care and flexibility of the environment the residents enjoy at PSCHs. The benefits of a home setting opposed to memory care unit at a facility is much greater transition for residents with cognitive issues, less over stimulation and not as likely to try to elope cause its like home. I have known the owner Steve Brock since 1990 and I have the highest admiration for his residences and his total commitment to care for the elderly. I feel confident I recommend PSCH to families seeking a quality memory care solution.
C R

06/13/2020
Let me start out by saying that the caregivers were wonderful and very loving to my husband however there were issues with the owner. After I moved my husband in last December when I tried to use our Long Term Care Insurance payment was rejected because Personal Senior Care Homes was operating at the time with an expired license! It had been expired two years prior. My long term care insurance company Prudential was NOT going to pay a place with an expired license. Mind you the owner had told me his license was good but he lied. He did finally get the license renewed properly after a couple months. When my husband was dying a former wonderful caregiver of my husband who my husband and the whole family loved wanted to come visit him but the owner would not allow her into the house! He had held a former disagreement against her and thus prevented my husband from seeing someone who cared about him from seeing him before he died. Remember I am paying a lot of money for my husband to be in this facility. Secondly, after my husband came back from the hospital and was going to be under hospice care we found out a new resident had been accepted. This new resident was highly inappropriate for the house. She had serious problems, was constantly shouting obscenities( many times in front of my young grandchildren and to the hospice worker) had a dog that was having accidents all over the house and she was allowed to smoke. All this was going on while my husband was dying. My husbands relatives wondered what kind of place we had my husband in. It was very bad situation. I would think twice about bringing a loved one here.
gregory salome

02/24/2020
great staff and nice facilities