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11 reviews

The Waterford at Richmond Heights

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marker Richmond Heights, Ohio

Reviews

11 reviews
Paul Gellott

06/23/2020
My father spent the last two years of his life here and was in a caring and nurturing environment. As his health declined, the attention and care he received increased proportionally. When the end came, amid the pandemic-related isolation of quarantine, the staff and caregivers became his family. We are forever grateful to the nurses, aides and administrators who took such great care of my dad.
Bob Bando

06/20/2020
I also would give no stars if I could. This is not a place to send your loved ones. The Director does not care about residents or employees, just the census. They will get move ins however they can with all lies and then the care is terrible. Stay far away !!!
Peg O

06/19/2020
They tell you everything you want to hear when they want your loved one to live there. Once they have your money, its all down hill. No response from the director. Sometimes a 30-45 minute wait time after a resident calls for help. I would not recommend it to anyone.
Christina Wieland

06/17/2020
If I could give a zero I would. Please do not put your loved ones here. Everything from management from Kimberly the directordown ti the aids need to go. Strongly discourage from sending anyone here.
L K

02/21/2020
The Waterford at Richmond Heights is very nice and the employees are accommodating to each individuals needs. I constantly see residents engaged in activities are down for their meal. They offer both Independent apartments and Assisted Living in the event you need more help. The atmosphere is very pleasant and the grounds are clean and lovely. . .Plus the location is convenient, with a hospital just around the corner. I highly recommend coming and seeing this for yourself by scheduling a tour.