Park Creek Center

I emailed Park Creek Center over 3 YEARS ago inquiring for information on behalf of my Veteran grandfather. I just wanted to learn more about their services, pricing, etc. I just received a response on 8/30/19. OVER 3 YEARS after my initial request for information. And it was just a zip file attached to an email that said 'please see attached file'. WOW, what great marketing/customer service. Sadly, my grandfather unexpectedly passed away a few weeks after my initial email, but God forbid anyone else needs info as soon as possible for their loved one. It would have been better to not receive any email response at all. DO BETTER for our seniors!

Terrible. My grandfather was there and was having problems with behavior. They accused him of being a 95 year old 'rebellious teenager'. Soon after he fell out of a chair and they accused him of being drunk because he had beer the night before and said he needed to 'sleep it off'. Well hours later he was in intensive care and the doctor found he had a uriniary infection for quite some time which would explain his 'teenager behavior' and it had spread into his blood. He struggled to survive for almost 2 days until he passed away from organ failure. Would you put your loved one in a place like this? Other than that they would not let him into a wheelchair until a lot of headaches had to be ironed out, they said it would make him weak and there is a 102 yr old woman who walks fine. He had bad knees from 50 years of construction and home building, not to mention being on a ship that was attacked by japanese pilots during WW2. He was mentally sound and should still be here, even though his knees were bad, never had cancer or any real problems as of recent. These people neglected my grandfather, were rude to my family, and did not do anything to make him comfortable. Very unprofessional and very lazy staff. Please do not send your loved ones here, shame on you Park Creek and SHAME ON YOU whoever you are that runs/owns this hellhole. I hope you never end up in your own establishment one day and have to deal with the neglect and harassment that your business provides.