Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living

When it comes to Mill Run Care Center and the Macintosh company where do I start. I have been a loyal and dedicated employee at Mill Run Care Center for 15 years. I fully regret my decision 15 years ago to invest my time in a company that doesn't care about their dedicated employees that make MRCC a great place to work and a great place to go for medical care. They always go out of their way to make sure the new employees are happy, in the meantime the employees that have been with the company for long time get a slap in the face. When you bring a legit concern to their attention they listen to you and then just laugh about it because they know nothing will be done about it. That is just a few reasons, which there are a lot more about why I fully regret my decision 15 years ago. I would not recommend anyone taking a position at this company or MRCC.

Super unprofessional. Your name will be called out for what you did. They do nothing the way it should be properly done and for that I hope this review makes you reevaluate the way things are handled and done.

I have been in Mill Run Gardens and Care Center 3 times and Im currently in there. I have had wonderful care. The therapy staff is exceptional. Anyone of them would be good if you were assigned to them. During the day time Iam partial to having Chelsey, the charge nurse, as my nurse but all of the Nurses in the 100 hall, Paige and Winter are great and I have had no problems with the night shift nurses either. I would say overall my visits have been great. The kitchens food is like going to a restaurant. They have also accommodated special requests I have given them. Then Adam, the Nursing Home Administrator, walks around daily and says hi to each person and asks if they have any concerns. I feel this is the best nursing home in the Hilliard area and I have been in 2 other facilities In Hilliard.

My mother in law was sent here last Friday, they were great to her until this past Thursday when she got extremely sick. Her bp was scary low as well as her oxygen levels and she was hallucinating. They did x-rays and bloodwork, after asking several times what the results were the night nurse told us her bloodwork was fine and she's just deyhdrated. The next morning I get there and the morning nurse told me that her bloodwork was not normal and it's all bad. This continues on with different info and her not getting any better, she finally calls me to demand I take her to the hospital. I was told by her nurse, that it is my right to take her but they prefer to keep her there and do everything in house. Well, we get to the er and she doesn't have pnemonia, she has a punctured lung that is full of fluid. I go in this morning to tell the nurse that she won't be back and I was gathering her things (it's the same one from last night) and as I tell her that they mis diagnosis her and she's now in the trauma unit hooked up to machines and requiring surgery, she smiles at me, shrugs her shoulders and walks away.