Arden Courts of Chagrin Falls

I advise you to have a car when applying I was called to set up a interview and the lady ask do I drive I told her no she stated well its not on the bus line and that was the end of the call I have other mean of transportation and she didnt even bothered asking

I work for a local elderlaw attorney and we are often charged with the responsibility of finding quality facilities in which our clients can live. When the client has dementia and lives on the east side, I feel that there is no better facility for me to recommend to our families than Arden Courts. The staff is personable, knowledgeable and compassionate and I have watched them take in a new resident and bring comfort and peace of mind to overwhelmed and frazzled family members. The Arden Courts philosophy really honors the personhood of the individual with dementia by not so much focusing on what's been taken away, but rather on what remains.

I am visiting a dear friend at Arden Court who is getting excellent and caring care. The director of nursing there has found the answer to balancing the different needs of the residents with her nursing and aide staff In such a way the care is calm and balanced. This is very difficult work and burnout is a big factor. None of that is present here due to the understanding of the care which must be given. An excellent facility for people with different kinds of memory issues.

Thank you to all the staff of Arden Courts/ Chagrin Falls!After scouring Cleveland (and its surrounding areas) for a Memory Care facility, we were fortunate and blessed to discover Arden Courts/ Chagrin Falls.The challenge was finding a facility that would not just house Mom, but one that would comfort her, engage her, make her feel independent and safe, a loving environment with a friendly and caring community of compassionate people, a place she would comfortably call home. Arden CourtsHas proved to be like no other facility weve experienced.Never did we think Mom would be comfortable in a locked environment. With Arden Courts unique architectural design, Mom is free to independently walk around through courtyards and gardens leaving and reentering at will. Never does she feel cloistered or overwhelmed by institution like hallways and corridors. Loud noises from the hustle and bustle of large number of residents and visitors simply does not exist.Arden Courts/ Chagrin Falls is respectful, dignified. The principals and aids are trained expertly at what they do. They know and understand what residents and family are having to go through. With sincerest compassion they guided us through ( what was extremely difficult) the emotional and physical realities of the transition. Day and night we were updated and advised through the moving process. They were so right - all the worry and panic we had was unnecessary. Simply amazing. Never Thought we would get to this point.We are calm and confident Mom resides in the best possible facility of its kind. We visit often with pleasure! She is happy at long last and we are grateful for our new peace of mind.Robin Greenwald-Gilbert

My mothers experience was a nightmare. She suffered from vascular dementia and a geriatric psychiatrist thought it would be better for her than at home with private aides. As a social worker myself, I was appalled at the lack of caring personnel. After one month, I got a call that they threw her out and sent her in a police car to Marymount Hospital where she was tied to a table and drugged into unconsciousness. Everyday. I received calls from the aides who had no experience with her unhappiness. The bingo game that they offered was in small print which anyone like my mother with macular degeneration, could not see. How stupid! One of the activities they offered was looking at a pot bellied pig! Believe me I am not making this up. Another experience was a lecture by the social worker, on the dog days of summer and the universe. My mother asked why was this woman giving them a lecture that almost no one could understand, including me. I happened to observe this lecture. Sure enough, my mother complained that they were not school children and didnt need a lecture.The social worker kicked y mom out of that class too.there was nothing else for her to do.