Alleghany Center Reviews

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Susan Storey

The staff is dedicated and compassionate to all the residents. We moved our son back to NC from a nursing home out of state and of course we were so worried about the transition for him. We are so blessed that we found Genesis Alleghany Center! Our son loves it and we do too! The whole staff made him feel loved the moment we walk in the door! I speak with experience since our son has fought for his life the moment he was born 21 years ago! If you are searching for a great place for your love one, search no further!! Come here and you too will be pleased!

Jason Sawyers

Like any other place that does services like these places do . Good friendly workers an what I like the most they all good ol country gals mainly an pretty 2.

Lydia Mills

My mom was taken there to have Physical Therapy from where she hurt her back, the staff was amazing treated her so well she didn't want to come home. Rooms were clean, feed well & just all around a great experience for her and us as family members didn't have to worry about her not being treated well. I would highly recommend this facility for anyone who is needing PT short term rehab or long term care.

Traci Lester Taylor

0 stars. This place is HORRIBLE and should be SHUT DOWN immediately! There are only 2 nurses per wing, even in an Alzheimer's wing that had 30-60 patients out of their minds. They say we can call and check on our grandparents at any time, but they NEVER answer the phone. My grandfather can't feed himself or drink on his own, and he's gone an entire day without being given any water. He was literally begging for it when we went to visit. We found him with his diaper soaked through, falling off of him, and his bed sheets soaked and messed in. We found days old dried puke (or diarrhea or something) on the floor above the bed. We even found out the nurses lied to us about the medication they were giving my grandmother and we're currently having a lawyer follow up. Unfortunately, our options are limited because they were put in this place by Social Services. We're currently filing for guardianship but there is nothing we can do until the court case is resolved. Their conditions have declined rapidly since being put into this hell hole. There's not even anyone checking visitors in our out at all. You just walk in and walk out.

Cindy Mcclanahan

Some of the most caring people I have ever met work here.

Julian Porsha

We came from out of town to visit our close relative in the Alleghany Center over the weekend. Unfortunately, we were disturbed by rude treatment coming and going. When we arrived, the person at the front desk never looked at us or spoke to us even after we asked to borrow the bathroom key. She just handed us the key without a look. I thought that was bad customer service but we continued on to visit our relative, whom we were excited to see.When we were ready to leave, the same employee was a about 5 feet from the door speaking to a gentleman quietly and seemingly casually. She mentioned to her co-worker we did not need to be let out yet because one in our party was missing. By the time we were all ready, her co-worker had stepped away, so we asked her to be let out, saying 'excuse me' since they were talking. She ignored us. After a few seconds, we said 'excuse me' again, still nothing. A third time, we said 'Excuse me, y'all, we just wanna be let out'. At that time, the employee literally shook her finger (as if chastising a child) and rudely told us we 'need to wait' because she was 'talking to a relative of a resident'. We were very surprised since we just needed to be let out of the exit. She would not have had to stop her conversation to do that since she was so close to the keypad. If she could not let us out, she could have helped us find another employee to do it. Instead, she continued her conversation with the gentleman. A very disturbing detail is that one person leaving with us was clearly on oxygen and was very tired, needing to get to the car to sit down. As an employee acting as the receptionist in a medical facility, I am really concerned about her negative response towards us. We were just visiting a family member who was a resident there. I am concerned how our relative is being treated by some staff if they felt comfortable being openly rude to us in front of residents, family of residents and other employees.I called to let the supervisor know about the incident and our concerns, but we have not been able to speak with anyone yet. When I ask to be transferred, the person answering has not done so yet. We are very concerned about some of the employees in this facility since this behavior was unprovoked. We know it is not all employees causing a problem; we met some of the nurses and they were friendly. However, because we have not been allowed to begin addressing the issue, we are extremely concerned for the welfare of our relative.

Colleen LaRock

The staff here really seems to like their clients; They take time to help them, listen and to share a smile.

sharon hash

Jessica Sagahon

Memphis Baker

Neena

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Alleghany Center

179 Combs St, Sparta NC, 28675

Call now: (336) 372-2441

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Alleghany Center Reviews

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Nearby Enrolled Agents

Alleghany Senior Citizens Center

Alleghany County Public Housing

Alleghany County Social Services

Grayson Rehabilitation and Health Center

Eschol Brook Homes LLC

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