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7 reviews

Renaissance Care Home @ Neuse River Estates

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marker Raleigh, North Carolina

Reviews

7 reviews
Melanie Walker

07/16/2019
I moved my mom to Renaissance Care home recently after a series of other care homes. Mom has late stage Alzheimer's disease and needs help with all activities of daily living. I have found the staff at Renaissance to be caring, well-trained, patient and experienced in dealing with residents stricken with this terrible disease. The food is home-cooked and any time necessary to ensure mom is eating is taken. Professionalism and strict procedures on medication dispensing are always followed. Mom's combative nature has settled down and she is comfortable, clean, and well-cared for. After many experiences, I feel very lucky to have found Renaissance for mom. I now have peace of mind!
Tina M

07/12/2019
My mother stayed at both the Raleigh and the Wake Forest and always received excellent care at Renaissance. The staff are kind and do their best to make residents feel welcome and well cared for. The houses are immaculate. The owners are there frequently and would always pop by to say hello to Mom. We were allowed to put up as many pictures and personal items in her room as we wished, and they were happy to have Mom's dog come and visit her. Due to their diligence in turning my mother, and in conjunction with the hospice nurse, they were able to heal up a Stage 3 pressure wound - something which I have come to understand is no mean feat. I always felt welcome when visiting and the owners were easy to talk to. They were responsive to requests and always wanted feedback on how their staff was doing and how Mom was feeling. I would not hesitate to recommend them.
Carol Booth

07/12/2019
My father was a resident here last year for almost 4 months, until his death. The LOVE, attention and complete care on every level (they even painted the door knobs white to match the door so to deter him from trying to escape. Incidentally wasn't an issue bc he felt at home and safe and didn't even attempt to leave...) The efforts from the endearing owners, Rosalie and Ken, to all of the caregivers there (which are chosen and go through quite the process to be even considered able to work there) was basically a life altering experience! My father thrived here it was so evident that he was VERY well taken care of; his behavior changed, although pretty incommunicable for his advanced Alzheimer state, he was calmer, relaxed and at ease. Previously he had been in bigger institutions where the care was minimal and loud and confusing. Renaissance Care Homes offers the ability for your loved one to be watched/cared for/loved in ALL facets of life in a home setting. I cannot say enough good things about these ANGELS who cared for my father in a time of need....my family and i are indebted to them for their help in assisting my father (and therefore US) through a very difficult and hard time of life for him. Having him there allowed an unbelievable sense of relief and 100% security for my family. We just wish we had found them earlier in the process.
Phyllis Barbour

07/08/2019
Renaissance Care Home was recommended to us by Aging Advisors NC, who our family consulted with to find care for my 86 year old mother-in-law. The consultant researched 28 homes and Renaissance was in the top two she recommended. We had also heard from a physician friend at WakeMed that the care was good. My mother-in-law needed a higher level of care after a hospital and rehab stay. Rosalie met with my mother-in-law, and immediately won her over. The owners encouraged us to tailor the space to her needs, and warmly welcomed her. Unfortunately, my mother-in-law had contracted an infection in rehab that ultimately put her in Hospice care, which was provided to her at Renaissance.We created a partnership with the home, coordinating our private staff and house staff to best serve my mother-in-law's needs. We depended on the house staff to guide us as her condition declined. During the time she was at Renaissance she was bedridden, but never had a bed sore - due to the careful attention she was given.The home smelled fresh all the time, and the staff always greeted us with a smile. Each day home cooked meals were prepared and great effort was made to encourage my mother-in-law's eating as well as her overall comfort.We highlight recommend Renaissance Care Home. The Barbour Family Raleigh, NC
Melody Haislip

07/23/2018
My Mother has dementia and lives at Renaissance Care Home. We moved her here after an awful experience at a similar company. There is nothing similar at all turns out! The owners are amazing here! The home is gorgeous, professional and safety is their number one concern. The attention to detail with regards to my mother's care is wonderful. My mother had gone down hill and after the move to Renaissance, she is thriving! They truly care about their residents, are on top of meds and make healthy meals from scratch that are always nutritious, which has also led to my mothers improvement. I cannot thank them enough for the peace of mind I have now!