Westchester Manor Nursing Center

My 105 year-old grandmother lives here. We have found pills in her bed that do not belong to her, my 81 year-old mother usually has to wash her off where she has soiled herself every time she visits. Though she has beautiful clothes, she is never dressed and usually is wearing the gown she had on the last time we visited two or three days earlier. Her bed is nasty, there is no hand soap in her bathroom for over a week despite multiple requests and she does not get nearly enough water to drink. I would not want my dog living here. While the nurses are nice and more than competent she does not get the assistance she needs from the CNAs. She was once so desperate for a bath she tried to take a shower herself and got locked in the bathroom. Despite trying multiple keys they could not get her out. She finally came out on her own. My family has talked to the administration who assures them things will change but they never do. That may be a staffing issue, but given their prices she should be getting top-notch care.

My grandma is currently living here. Things are going ok. Staff seem to be ok. You can tell who care more than others. I'm glad Hospice can come in and check on her.

Horrible experience with this place.

My grandmother is currently a patient here. I was extremely concerned and worried because I have had an experience with a facility that was horrible. This place, the staff have been absolutely wonderful. They are caring, compassionate, pleasant and friendly.I honestly feel that my grandmother has and continues to be well taken care of. From administration to nursing... complete professionals with great hearts.

They are TAKEING great care of my mom. & I thank every one that works there.