Syracuse, New York
Reviews
6 reviews
Patricia Ward
My aunt and mom are safe. That means everything.
Eileen Musico
Wayne Brophy
I can completely understand how challenging it is to cover all of the varying needs of the residents. Both of my folks needed to have assisted living at about the same time. Truthfully, they had prepared to stay in their home and live out their lives in the comfort of their home. They have been married since 1950 and known each other since 1939. So, they wanted to be together. The Loretto system allowed for them to be reunited and live together once again. It is an organization that is not focused on letting people come in and then asking them to go when their assets can no longer cover the expenses. The fact that they are together and they will not be asked to leave trumps some of the challenges that I know most senior care facilities face. I give it five stars because my folks were hard working and giving people. They are now able to be together. It is not perfect. In the three months I have been going to visit I have noticed steps to help brighten the appearance and also maintain the facility. When you walk in to the facility you are greeted and there are a number of people who are on the staff who want to help enrich the lives of those living there. We, as family, need to keep an eye on what is happening and be advocates when we see something that is not right in our eyes. Thank you for allowing our parents to be together.
Shelia Harris
Halls smell of urine. Food for residents unappetizing, bed bugs, no interaction with participants, doors unlocked to rooms of residents..anyone can enter and cause harm to residents. Filthy bathrooms, staff, esp. Supervisors show little to no care for residents. Thank God I removed my Mom stat, else she would NOT BE ALIVE TODAY. Shelia Harris
Kathleen Cahill
Sedgwick is a special place. Many staff members have worked at Sedgwick for years and are compassionate & hard working care-givers. The Residents are the heart of the building. There is a very active Residents Council. They are always planning new things and strive to make Sedgwick a home away from home.
