The Grand Rehabilitation and Nursing at Queens

I wanted to take the time to make this review. I have experienced 2 different facilities in Queens where I wouldnt be able to work my stressful job as a physician or even sleep thinking about the concerns my mother may be going through. My mother is on the 2nd floor and whenever theres an issue they call me right away. When my mother calls me with an issue that concerns maintenance and I call for maintenance the issue is resolved in a fashionly timed manner. Yesterday I was unfortunately placed on hold for a while to make an appointment for my sister to see my mother when a sweet young lady answered and I asked to speak to the front desk instead of transferring to be placed on hold again she kindly asked if I was calling to make an appointment and assisted me in making an appointment. The administrator at this facility has totally took control of this facility in such an outstanding way where us families can be at peace with our loved ones being there. The teamwork at this facility it superb and I can finally work and sleep knowing my loved one is in good hands. Thank you to the administrator for making this pandemic situation feel so peaceful.

Very nice workers

I am very impressed with the staff and care I received at the Grand. They have been very warm and caring. Nensi, Elie and Cara have been great and are professional and compassionate in their jobs, and thanks to their professional persistence I was able to gain a significant improvement in my health. Thank you to everyone at the Grand for making me feel welcomed.