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33 reviews

The Enclave at Rye Rehabilitation and Nursing Center

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marker Port Chester, New York

Reviews

33 reviews
alex trejo

07/17/2020
This place is great. And the techs and the nurses are great people to deal with.
Alison Raffaele

06/21/2020
My son has been at the Enclave since the beginning of the year and I'm so thankful to every staff member for his care. During this covid-19 lockdown we've been able to face time which has been a God send. Thank you everyone for your dedication
Lydia Ackerman

06/03/2020
My father recently discharged home from The Enclave after a very complicated hospital stay. The team is wonderful! I can't say enough things about the dedication and heart of each person we came into contact with on a daily basis. After my father's stroke, the outlook was grim to say the least. From the moment we toured until the day we left the team pushed him and motivated him to not give up. They also supported us throughout the journey which was very much appreciated. If you or your family ever need rehab, do not hesitate to give The Enclave a shot. You won't regret it. We will be back to visit soon, thank you for everything!
Andrea Guarino

03/03/2020
My conscience will not allow me from refraining to warn potential patients and their families regarding The Enclave in Port Chester, or as they like to refer to it as being in Rye. My Mom was there for close to 3 and one-half weeks with a good percentage of the time being spent on trying to get her transferred to a better facility. From the moment Mom arrived at The Enclave, she was treated with in such a depraved an undignified manner. Countless times she was left on a dirty bedpan. One evening the time lasted 90 minutes and we had to run over there to get someone's attention. Every day, and we were there twice a day, her decline in both health and spirit was increasing at an alarming pace. We brought our concerns to the powers that be and still nothing really changed. On the day before Mom was to be transferred to another facility, she told her aides she was feeling extremely weak and sick. They chastised her and one of the aides said that they were going to write her up because she chose not to attend her rehab session. We reminded the aides to please check her vitals inclusive of her body temperature. Mom had a chronic leukemia and running any type of a fever was dangerous. On the day Mom was to be discharged, she called us crying that no one would help her. The staff including the doctor(well, that is what she is referred to as) deemed her medically sound for transfer. We insisted on getting an ambulance to take her to White Plains Hospital. On arrival at the hospital, she had a high fever, an infection and internal bleeding noticeable in her stool. Nice job in noticing this to those who supposedly took her bedpan. Two weeks later my beautiful and vibrant Mom is dead. She died March 4th. I ask all who were involved with her demise to take a long look at themselves, in particular the two negligent, abrasive aides who were so cruel to her the day before she left. Karma can happen and perhaps someday when you are elderly, you might find yourself at the mercy of someone like yourself. Thank God she passed at White Plains Hospital, Unit 3 F where they treated her with the most compassion and love and not at The Enclave. The staff at White Plains were so gentle when she needed a bedpan because they could see she was traumatized from her nightmare experience at The Enclave. No, please do not tell me to speak to your administration. Been there and done that.
Jennifer Hisgen

02/10/2020