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Orchard Park, New York
Reviews
20 reviews
G W
My mother-in-law lived three for 3 months before they started calling ambulances every few days for dehydration and fake strokes, etc. Even paramedics stated there was nothing wrong, but they insisted to take her. They wouldn't even admit her into the hospital 90% of the time. They sure don't treat the elderly like they'd want their own family treated. A real lack of passion for the individual as well as their family. Getting calls day in day out while at work, etc. For common sense things. It's a really disturbing place and I wouldn't recommend it to anyone. The reviews are 1's and 5's for a reason. The 1's are real. If we didn't live in NYS, where humanity means nothing, I'd be fighting hard.
Gerry Koch
Orchard heights has a great staff and comfortable surroundings. My room is always clean and the aides really care. Activity staff is fun! Pretty outside property and fun outings!
EILEEN MONACO
My mother was there for a short period of time. We needed to remove her because the staff was rude and disrespectful. Even the front desk staff is rude both in person and on phone. The staff act like they really don't want or care to be working in their respective jobs. Happily we found a place that gave her the care and respect she deserved in her final days
tony brunn
Colleen Roy
