FirstLight Home Care of Westchester County

The entire team at FirstLight has been excellent. They communicate and constantly keep us informed. They have been attentive and caring, and when my Mother went into the hospital they spoke with me even though it was well after business hours. I cannot say enough about the wonderful aids who have been my Mother's companions for several years. They are caring, supportive and just fantastic. These are the people that you can trust with your loved one.

I have found the office staff and the caretakers to be dependable, timely and very caring and have eased my stress of caring for my parent.

I been with FirstLight HomeCare for 1 year now and I can say they are the best agency I have worked for. I have been a HHA for many years and never worked for a agency like Fristlight the cases they give me and clients are wonderful they always check up on you to make sure you ok always asking if u need more hours. Everyone who works in the office are really nice and they make u feel very comfortable and never put pressure on you they always let you know you are doing a great job and reward you with wonderful gifts. Fristlight appreciate the work im doing and that makes me appreciate them! I thank them all the time for giving me the opportunity to work for there agency. I will recommend anyone to FirstLight they are the best!!!

My sister and I started looking for home healthcare agencies when my parents were in their mid-80s (they are in their early 90s now) and wanted to stay in their own home rather than go into assisted living. We spoke with an Elder Care Manager in my parent's community to get recommendations for agencies and we researched them all, including FirstLight. Neither my sister nor I live in the town where my parents reside (I'm an hour away, my sister is across the country) so it became clear to me that I wanted to engage an agency that was small and personal enough to react quickly on the ground should any emergencies arise and who would be knowledgeable about our case and who we were. What I knew that we didn't want was a large bureaucracy where we would get lost in the shuffle.FirstLight has turned out to be the perfect fit for our family. It's small, responsive, and remarkably agile in dealing with the constantly shifting landscape of our parents' lives. They have helped us navigate insurance issues, identified terrific caregivers, helped to determine safety issues in the house and how to fix them, and have partnered with us in orchestrating the best plan for keeping our parents as safe as possible. And that plan is constantly being revised and reviewed as the realities of our parent's health and cognition come to bear on their situation. Caring for aging parent's is difficult and rarely goes smoothly so I don't want to paint an unrealistic picture here. There have been bumps in the road, certainly, both in our interactions with FirstLight and simply with the realities on the ground. But the staff at FirstLight--to a person--has been caring, empathetic, quickly responsive, knowledgeable, professional, and generally a joy to work with. I feel SO blessed that we found what, for our family, is the best possible partner in helping to keep our parents safe and happy.