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Massapequa, New York
Reviews
17 reviews
Maryann Maidat
My aunt has been a resident of the Bristal for two years. After visiting numerous facilities, I felt an incredible sense of security, trust and warmth when I first sat down with John and upon meeting the staff and residents during my tour. The facility is beautiful, elegant and exceptionally clean. All staff with whom I have been in contact have been attentive, professional, responsive and kind. My aunt is very happy and enjoys all of the activities and trips. Staff, starting with the front desk, are loving and friendly and go out of their way to engage residents and family members. This facility has done an extraordinary job of caring for the residents during the pandemic and keeping families informed. Despite working under incredibly stressful conditions, the staff always found the time to answer my questions and to help me to find creative ways of keeping in touch with my aunt.
Cathy C
The staff is professional, caring and attentive. Like their web site says ' the ultimate in assisted living' .
Joe D
I had the pleasure of meeting with Jon Taylor to discuss the needs of my mom, and he couldn't have been more insightful and compassionate. He took the time to answer all of our questions and show us around the facility for more than an hour. What impressed me the most was when he called to follow-up with us, and there was no pressure like some other places we went to. Great facility, great staff.
Cassandra Kolonics
I personally worked for the Bristal and I can tell you that management is horrific. The employees such as the med techs, the medical secretary, and the aides are amazing and go above and beyond for the residents. The executive director and the wellness director are rude, conniving, and basically snakes. People got fired and quit who shouldnt have been because of the games that are played there. Corporate should step in but dont even when calls were made. Its sad because they had really good nurses and only lost them because of management. They still cant find a nurse which shows that its probably not the employees. Maybe corporate should look at their management and really ask why so many nurses left in a short period.
Colleen Taylor
Wonderful staff who cares about the residents and their families.
