Beechwood Continuing Care

Two of my family members were in the Hospice unit at beechwood for the end of their lives and we had such an amazing experience there; All of the nurses and aides genuinely care about the patients as well as the patients families. I am so grateful to beechwood and would highly recommend it to everyone if you're looking for somewhere for your loved one.

Good place to work

Much like other recent negative reviews regarding hospice care, my family had a very negative experience with the staff at beechwood. My grandmother was in this facility for about a month and during that time, my family visited often and unfortunately saw many red flags first-hand. To speak only on my first-hand experience, I went to visit over the holidays. When we arrived, we found that her oxygen tank was completely empty. When we notified an aid, we were told that we were 'overreacting' and that 'empty' still means it 'probably' still has oxygen left in it. I think that when the tank is on the empty marker and the resident needs oxygen to survive - go ahead and change the tank. Who knows how long she was sitting there like that?She also mentioned that she had to go to bathroom, and needed to go for a while. We also mentioned this to an aid, who acknowledged that my grandma did mention this a while ago but was told to wait because all the staff were on lunch break. I don't think people who are unable to walk to the bathroom by themselves should be forced to hold it until everyone on staff is done eating? Also completely unacceptable. And this was just my experience - my family members that live nearby and visit often have much greater accounts of negligent care taking place at this facility. And to be clear, this is really referring to the aids/staff at beechwood as the few hospice nurses working there were actually really great but are unfortunately not there all the time. If you have the choice, please reconsider your options and look elsewhere.

Staff is uncaring, disrespectful of patients and their families. No communication between staff members and it seems as though none of them are there to help or even work. 2 stars only for the front desk staff and the salon hairstylist.

Staff is caring and supportive of both the residents and their families. Facility is clean and well appointed with a feeling of comfort. We are very pleased with our experience so far.