Claim
Claim
Albuquerque, New Mexico
Reviews
41 reviews
Nancy Ortiz
Patsy Miller
This is the worst facility in Albuquerque to place your loved ones. The CNAs do not answer call lights in a timely fashion as theyre very understaffed. My father was constantly falling and on one occasion, did not receive any of his medications. Ever since Amy (Administrator) came to The Montebello, the place has steadily declined. It used to be a very reputable facility. We had our mother there 3.5 years ago and it was a much better experience. Why hasnt corporate conducted audits on her employee satisfaction/retention rates? Shouldnt red flags be flying? When me and my sister talked to the nurses, we were made aware that she runs all the good staff off, leaving mostly agency nurses to work the floor. There seems to be a very toxic administrative/nursing environment and the patient care suffers for it. I dont blame the nurses for leaving.
Jenny Kinsey
The professionals at The Montebello on Academy work diligently every day to provide: flavorful, beautifully plated meals; enriching, diverse and fun activities; and expert clinical services set in an aesthetically pleasing environment. Whether looking for a new home, gentle, daily assistance or rehabilitation and skilled nursing services, The Montebello on Academy offers a continuum of care unlike any other among Albuquerque's senior living communities. As a healthcare professional and family caregiver, I wish I would have had the opportunity to share this 5-star rated community with my own family members.
Sherry Barsody
Our dear friend, David, moved into Montebello (independent living) several weeks ago. Thankfully, Nicole M. made the transition extremely easy. She is incredibly helpful and professional, as is the staff there! Montebello is a secure, positive, and friendly facility.... I believe David is enjoying his new friends and will continue to flourish there. Thank you Nicole!
aleesha owens
