Reno, Nevada
Reviews
9 reviews
Rod Dettling
The staff there are great kind caring compassionate
lisamarie huckabay
This place is nice. Not as big as the other places out in wingfield springs or Spanish Springs but still nice. Their gym needs some attention and there is no pool.I moved my alzheimers lady here yesterday from Casscades of the Sierra. The staff we met so far are very friendly and helpful. The place is clean and bright and I love the layout. Just a straight corridor. You can see just about everything from anywhere in there. They all are single rooms with a full bathroom with shower adjoining 2 rooms. So far that's all I got. Will update in the near future to let ya know how it's all going.
Lenore Bransford
Poor food. Problems with communication with the staff. I signed my dad up for a dental visit and asked the staff 3 separate times to make sure they would transport him to the appt. 10 minutes before the appt they called to state they don't transport on Mondays. He missed the appt and we had a $75.00 missed appt charge. A few months later my dad was injured and had multiple facial lacerations, bruises, and a broken nose. The staff claimed he 'fell.' My dad had never fallen before and the hospital staff who treated him thought, as we did, that he had been beaten up. The staff never conceded that my dad may have in fact been beaten up but asked that he leave the facility. My dad was nonviolent and never a behavior problem. We moved him to another facility where the staff were much more involved and monitored him closely and it was a much better experience.
Diana Evans
You absolutely will not find a better place for your loved ones. Hands down the best!!!!
Laura Mae
Not enough staff. Poor food. Bad communication in management.
