Manor At Elfindale

My husband received care in the short term rehabilitation section of The Manor recently. I could not have asked for a better place for him to receive the care he needed. The staff is responsive, caring, professional, and approachable in every aspect. The therapists are amazing and really know how to customize treatment plans for each patient. Everyone from administration to the nursing and nursing assistants to even the cleaning staff took time to acknowledge and treat both my husband and me with dignity and respect at all times. I very highly recommend The Manor. Thank you, everyone!

Best geriatric nursing home in Springfield, MO, metropolitan area, by far.

If I could do a negative -5 rating I would do so. My mother was at Elfindale Manor for senior rehab after a 5 day hospital stay. I was told by Elfindale that her insurance would cover 20 days of rehab. She is 92, and it was a serious situation. However, Elfindale would not cover this time, and made very ambiguous excuses. Then they demanded payment within 10 days, where by law you have up to 30 days to pay a bill in the state of Missouri. I made the payment by 30 days, then after it was paid I received a threatening letter in the mail from Elfindale.There has been administration changes at Elfindale since 2016 when my mother also had a 3 month stay for rehab, which her social security and Tricare insurance totally covered. In 2016 she receive very good care, and she was even able to return to her own home. Now the administration in my opinion is not advocating for patients at Elfindale, but they have become very greedy forcing seniors to pay out of pocket when their insurance should cover the rehab stay.No longer can I recommend Elfindale for any situation for a loved one. They also have add-on costs so you really never know what the bill will be until you receive it. The staff frankly is also not that great any longer either.My mother is now in a very good assisted living location without hidden costs. The staff is light years better than Elfindale.Although over the decades Elfindale had a very good reputation. From first hand experience this is no longer the case!

The Manor at Elfindale provided the best possible care for my mother. I knew before she moved in that it was an exceptional care facility, but I found out just how good it really isand how kind and caring the staff and administrators really areonce she moved in and I was there multiple times daily. In addition to excellent care, the outdoor settings are fabulous and provide a wonderful place to take your loved one outside to enjoy the view. I am happy to give The Manor at Elfindale the highest possible rating.

Our aunt has been at Elfindale for about a year and a half now. This is by far the best facility in Springfield in terms of the care she receives and the atmosphere we find there. A lovely place that doesn't feel like a 'nursing home', but is truly a 'care' facility. We have had experience with a couple of other facilities with our mothers, and The Manor has far exceeded our expectations!