Ozark Riverview Manor

I had a wonderful experience with my father who had Alzheimer's here. I can't thank them enough.

My mom went to Riverview for rehabilitation since she was interested in staying at their nursing facility down the road but that will never happen! I am so upset with how this place runs. There's a few nice nurses yes but the care lacks tremendously overall! My mom had fallen 6 out of the 7 nights she was there, once where she had laid on the floor for about 45 minutes. Most of the staff seems like they're so irritated or that it's such a big inconvenience to take care of their patients. The head nurse is extremely rude. She wouldn't inform me of any information about my moms stay. In one week my mom seemed sooo much worse than when she arrived. There were other incidents that I won't post on my mothers behalf for her own privacy but due to the neglet we had, we had my mom transfered to the Mercy Rehab Center (where we know she receives great care and can improve with their therapy and help). The nurse from Mercy was so nice and able to come assess mom the very next morning. The nurse from Mercy stated that she had many concerns about moms stay at Riverview and that Riverview was giving her a difficult time recieving documents and notes. Probably cause they want to try and keep as many patients as possible for money. I tried calling Riverview to talk to my mom and was hung up on 3 times today. We were advised by a medical professional to hotline the facility because of how terrible they were, which they've been hotlined before. I pray that no one else has to have family or loved ones go through what my mom did. Please do your research, ask locals or anyone about a facility before you place someone especially at Riverview!This review is also on Facebook. Upon my facebook review someone from the facility wrote:'I thought she was brought here because she kept falling?'My mom was there because she had a stroke! These people literally don't know anything about their patients nor are they giving them the proper care they need!

Good plays

eason it's not. This place has gotten so desperate for help they hire anyone even a known felon for stealing pain patches, t i