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New Madrid, Missouri
Reviews
5 reviews
Lynn Choate
Kathleen Thomas
If you have to take your loved one here, I encourage you to look elsewhere. I had a family member here 2 years ago and I am STILL dealing with financial matters they did incorrectly. Things are still being left incomplete and there is little to no help on the front level. I have had to seek their corporate office to assist me. They wouldnt even give me this contact information, so I had to seek it myself. Also, I was told by their director, Kim Ivy, that they have spent alot of time on this matter already, and was hung up on when trying to get help. The level of care and professionalism amongst the staff is concerning. They clearly do not have anyone's best interest in mind, and it is sad and frustrating. If this is your only option I hope you have a better experience than me, but Please look at surrounding areas before placing anyone here.
Lori Hicks
Clean facility but tiny rooms that need remodeling, very dated looking with old beds and bad wheelchairs. Huge theft problem that is known about but nothing done about it. Not enough daily patient activity especially for mobility challenged residents. Bad accoustics in dining area make room very loud when full of people. Personal requests were ignored. Okay if all you can afford. Would rather die at home.
Mike Friese
Seems like a nice clean place, with daily activities.
Rusty Clark
