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13 reviews

The Summit At Viewcrest | 55 Plus Retirement Community KC

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marker Kansas City, Missouri

Reviews

13 reviews
Luz Orozco

06/15/2020
Kel

06/06/2020
I have a family member who lives here. The apartments are fine and the place is clean. there are some issues. Management changes every few months. Its advertised as smoke free but people are smoking on their decks and management wont act. They are not good with upkeep. They have lost power twice this year and the generator was not checked as it was supposed to be. It never kicked on so the halls were dark and the elevators wouldnt run. Part of the scheduled activities never take place and low budget is always the reason.
Susan Fields

04/13/2020
Upon having to move my sister out of her apartment due to health reasons, the Management has been a nightmare. Along with MANY discrepancies in correspondence, they continue to harass for payment for carpet/vinyl replacement which was unnecessary. There is always a problem with Management as you can see from previous reviews. My suggestion is to keep looking elsewhere.
Brenda N

01/19/2020
Found this place through A place for mom. Thought I had found a caring, safe place for my aging parent. Manager (Katie) was super nice until mom signed on the dotted line. Only then did she show her Cruella Deville side with her rude, two faced self.Right after Thanksgiving a water pipe burst and flooded not only my Moms apartment (ankle high water) but most of the bottom floor. My 76 year old mother and the maintenance man were shoveling water out her back door at 5 A.M. Management didnt show up until 9:00 in the morning. She then informed my mother that they would put fans in her apartment and she could still stay there. That it should be dry in 3 or 4 days. (It is January 2, 2020 and they are still working on her apartment) After a long drawn out battle with her she relented and gave mom the use of and apartment on the second floor. But, she would have to move her stuff up and back down her by herself. I called the corporate office in New York on 5 separate occasions and left messages within 3 days but, my call was never returned. I called the apartment complex 6 times and my call was not returned. I would never have placed my mother in a hole like this if I knew she was going to be mistreated and bullied by management. Please beware this is not the kind of place it is decorated to be.
Teresa Zak

01/13/2020