Fayette, Missouri
Reviews
2 reviews
Jill
Maria Giles
On Friday July 21, 2017 between the hours of 10 am and 1230 pm, I was inundated with faxes from this facility. I stopped what I was doing and looked the business up via their fax number. I called and first spoke to 'Jane'. She was rude and immediately yelled at me that 'Dr. Moore' had given her this number to fax. I informed her that this was my personal cell phone number and that in fact 'Dr. Moore' was wrong. She again yelled at me that this was the number she was given and hung up on me. I was mid-sentence and asking to speak to the office manager. I called back and was given to a nurse who passed me on to the office manager. 'Tonia', the office manager yelled at me and told me that she had been informed of the situation and again, I was hung up on. As someone who has worked in the medical field for over 20 years, I am flabbergasted that this type of behavior is tolerated. I was hung up on, yelled at and my valid concern was ignored. I have yet to be apologized to or contacted by anyone at this facility. This type of behavior and attitude should not be tolerated from caregivers. Someone who is so easily angered and frustrated should not be providing care to those in need.