Warren Woods Health and Rehabilitation Center

To whom it may concern,My care is okay. The ownership/cooperative needs to the staffing issue, especially A Wing. Residents need more aides for the 11PM to 7 AM. The residents must have more than three aides.As it is now, I have been told that they, the aides, will get to me when they can because they are short-staffed. There have been several times that I have been changed once for the entire shift.When they do change me, they start at 4:00 AM. There are three hours to go. They wont change me again unless I require a complete bed change.Its very unfair that A Wing is told to send workers home. They should stay, because the help is needed desperately. Many residents are up all night and they dont sleep.In another situation, the day manager has it written in her book that I cant have Nagogee (I wrote her name as it sounds), because she hurts me by crossing my legs. This is dangerous, because both of my kneecaps can dislocate. This is one part of my Cerebral Palsy from birth. I dont have her in the daytime, but Im still having her at 11 PM sometimes.Therefore, Im requesting that she is banned from being my aide, because she hurts me. I would appreciate a quick resolution to my situation. Tom and/or DON nurse, please place in my care plan file.I appreciate you taking the time to read my survey letter. Thank you.Sincerely,Dennis Desmarais Room 110-1

I was there for physical therapy for 10 weeks. The therapy department is excellent. If it wasn't for the outstanding job the therapy team did I would of left after the 1st few day's. Management was awful. Only a handful of CNA's that actually did their job's. Food was atrocious. Nursing staff was good but the doctors were ridiculous. I saw the dr assigned to me twice. Once the 2nd week I was there and the day before I went home 2 times in 10 week's. And he didn't write out my prescriptions correctly and wouldn't fix it. So I had to go without my breathing treatments until I could get into my own dr. Would I recommend this place. NO. Please let me make it clear. That my Mom was the patient. Not me. Thank you

Warren woods is a comforting atmosphere, the staff are nice, I get a warm welcoming feeling. Food is ok. Staff responds fast. Sleeping arrangements are good. If someone needed a facility as welcoming and homely as a home warren woods would be a place to recommend for housing. Great medical assistance.