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5 reviews

Brookdale Northville

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marker Northville, Michigan

Reviews

5 reviews
Deonna Bell

07/14/2020
I am very pleased that I picked Brookdale of Northville for my parents new home. They have been there for over a year. The staff is caring, kind and accommodating. I feel at ease knowing they are getting the care that they need. They have a lot of different activities to suit everyone's needs. Meal time is more personal in the way the residents eat, not one big dining area.Thanks Brookdale staff for going above and beyond in these uncertain times...
Dawn O'Sullivan

07/04/2020
After speaking with management We feel its in the best interest of Brookdale not to share the videos. Just knowing they will make changes is all that matters. They now realize they cannot care for people wheel chair bound. Brookdale is an assisted living facility thats it. Anyone needed a two person lift. This is not the place for you. We hope they will continue to educate their staff, most importantly put the safety of their residents before the almighty dollar.
Lori Spiewak

07/04/2020
My mom has been living at Brookdale Northville for just over two years now. She is very happy and content living there. I know this because she tells me that all the time. Mom enjoys playing Bingo with her friends and going on numerous outings. The Activity Director is amazing. The staff goes out of their way to invite Mom to activities. I am very involved with my mom and so I see the caregivers on a regular basis and know firsthand that they are friendly and compassionate. The Executive Director is an awesome leader. She acts immediately on any concern we may have and resolves it to our satisfaction. The nurse is great and attentive and answers any questions we have. During the pandemic the staff at Brookdale Northville absolutely earned their 'Heros Work Here' sign in the front of the building! Brookdale has gone above and beyond in assisting me with 'virtual visits' with Mom. The Executive Director and her wonderful assistant Tamika have kept us updated every step of the way and we hope to soon be able to actually visit outside with our loved ones. The Executive Director was excited to tell me her plan and how she has everything in place for when we get the green light to go and visit! Before choosing Brookdale Northville I did my research and visited 11 other assisted living facilities. My sisters and I are so happy that we made the right decision for Mom. I would definitely recommend Brookdale Northville for your loved one too.
Jill Gafner

11/24/2019
My experience with Brookdale Northville has been nothing short of 'great'. On the multiple visits to Brookdale I experienced a very welcoming staff, and a friendly environment. I've met with many families who have loved ones at Brookdale and never heard a negative statement. Brookdale has continued to provide training to their staff and the families of their residents in order to enhance overall care. They put the community members first - and work diligently to provide great service every day.
Diane Perrin

07/07/2018
A relative/friend of mine has been a resident at Brookdale Northville for quite some time now. We visit him quite regularly. The care he gets here is amazing. The staff is so friendly and attentive. On holidays they have wonderful dinners for them and their families/friends. The food is delicious and the entertainment is wonderful. My friend was so lonely at home and seemed to be going downhill. The change in him is heartwarming. He's happy, they have made him feel purposeful and important. They have made him feel like it's his home. For me to say that I would love to live here says it all. Thank you Brookdale for taking such good care of our loved one.