Marshall Nursing & Rehab

Only reason I gave this place 1 star is because there is no zero. Please be advised that they will send your loved one to a psych hospital in Indiana with no notice. They will not communicate with the family one bit but write horrible reports that you get to learn from a third party that recognizes family rights.

My sister, was in hospice here and all of the nurses and caregivers made sure she was comfortable for her last days!

No options for a worse rating. Run far away from this place. This is a sorry excuse of a care facility. Understaffed and they could care less for your loved ones. No form of communication with the family. Put your loved ones in adult diapers then let them sit in it until they feel like changing them. Do not know how this place stays open. Worst place I have seen, non caring and heartless.

My mother was taken here from Oaklawn Hospital in May and from the start was never a good experience. She was brought in at 430pm by ambulance from the hospital. She was taken to a room and left there. No one ever came in and talked to us. After an hour she had to use the bathroom and no one helped so she went in the restroom on her own. After that she came in and sat on the bed as more easy to sit only to be scolded by the nurse and told to not do anything without a helper. Well how was she or the family to know this as no one ever talked to us. After being in the home for 20 days they said she was able to be released to go home. After being home for a week she had to go back to the Nursing home. After being in the home 3 days they sent her to a psychiatric hospital in Indiana as they said she need help with being redirected and with medicine changes which that hospital could provide along with a locked facility (keep in mind that she is not mentally ill, she has Alzheimers & Dementia). After being in the Psychiatric Hospital for 2 1/2 weeks she was sent back to Marshall and was there a week and a half before my dad was called to say they where having an ambulance come get mom and take her to Borgess hospital as she was not listening to the help and was being aggressive and hitting other patients (dont believe this was true though). Well the next day my dad was called and asked to come sign forms for her at the hospital - luckily he asked what part of the Borgess she was in and they said she is back here in Indiana at the Psychiatric Hospital. She has been there for 3 weeks and they basically see none of this behavior and say she acts like any other patient with Alzheimers/ Dementia. Needless to say the reports that Marshall Nursing and Rehabilitation wrote have made it impossible for us to place mom in another home. This home is bad for telling the family anything as my father or any of the family was never informed of her behaviors. Not to mention her grandson had to help change her as no one else would. Been in several times and patients have asked to be taken to the restroom and they have been ignored or told have to wait and have been left waiting for a long time. I feel the CNAs work hard and are over worked and the nurses dont do a whole lot. Think twice before putting your loved one here and I wish you better luck then we ever had.