Kalamazoo, Michigan
Reviews
5 reviews
Kim Frederick
We cannot thank Sue and her staff enough for the amazing care they gave to my mother in law. This staff will treat your loved one like they are one of their own.
Deb Wilkinson
ROBERT
We placed our father at Sue's in the hopes he would receive the attention he needed with his illness better than a local well regarded memory care facility that did nothing for him and was really not equipped to handle the amount of patients they have. I must say I am more than impressed with the caring, loving attitude expressed by all the staff for our father in the short amount of time he has been there. I read the 2 negative reviews with interest as we asked about visitation and their policy makes sense as the last thing you want with dementia and Alzheimer patients is unscheduled, disorganized visits which only serves to confuse and agitate the patients; so we don't have an issue with the visitation policy but were made very aware just to call if we want to come over any other time.
Deb O'connor
Dear Sue & staff: 'On behalf of Pat Frew, I want to thank you for the excellent, loving care you gave my mother, medically, physically & emotionally. I'm greateful my mother spent time with you in your AFC facility. Your care was professional, personalized and unending...''Also thank you for educating, guiding & counseling us through this process of the illness & death. We took the liverty of passing this information on to help others. A blessing we found Sue's Loving Care.Sincerely, Debbie O'Connor
Jonathan K
This place is a dump. They restrict you from seeing your loved ones and make you get on a schedule. The place is complete chaos when you get there, and they blame you for showing up. Everyone is in their dirty pajama's and diapers. Oh and people share rooms with curtains... FYI -it's a double-wide trailer.
