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12 reviews

Quality Care of Howell

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marker Howell, Michigan

Reviews

12 reviews
Elaine Moehl

03/19/2020
I have had the privilege of working with Quality Care of Howell for nearly two years as an independent contractor. The building itself is absolutely beautiful, equipped with the most up-to-date technology, and immaculately clean. The staff are AMAZING! They genuinely care for each and every resident with the utmost dignity and respect. I've noticed there is very little turnover with the staff, which allows residents the opportunity to establish trust and build relationships with the staff members. The director of Quality Care of Howell is nearly always present. He is very involved in the day-to-day operations of Quality Care, interacting with, and helping the residents in a way which is genuine and heartfelt. The residents seem very happy. They are very welcoming of new residents, and seem to build friendships rather quickly. It truly feels like a loving family home at Quality Care of Howell. I have worked with many different assisted living and memory care communities in multiple states, and can honestly say Quality Care of Howell stands in a league of its own. I would certainly choose Quality Care of Howell for any of my loved ones, and highly recommend you consider choosing this wonderful community as a place to call home for your family members as well.
timothy hunter

03/18/2020
I have had the opportunity to come in and out of this facility since they have opened as a contract worker. The owner Nidal is very hands on and is passionate about his residents here. I would love to have my mom at this place. Home cooked meals, freindly staff, and an invested owner who taylors his teams needs around your loved one. Do yourself a favor and at least tour this facility if you are in the market for that little extra care needed. Most negative reviews I have seen on here are jaded former employees. Come find out for yourself first hand, ask the residents how they like it. You will not be disappointed. Ps: you're welcome in advanced.
Ashley Rivera

02/09/2020
My aunt and grandma were both there for 2 years and we well taken care of. This is a wonderful community, they really do care about the residents and are very on top of their needs. The staff was always kind and spent a lot of time talking to my grandma, she has a broken back and was very rarely out of her bed. The staff and management always took the time out of their day to make her feel so special and connect with her. The facility is very safe, clean and accommodating to residents. I never had to worry when my loved ones lived there. My grandma and aunt also enjoyed the many amenities like the beauty shop and the library. My aunt also did very well there. My grandma can do well in almost any setting, but my aunt is the wild card. She is a stroke survivor and is very particular about her food, her belongings, her tv shows, toileting and her cleaning. The management was very accommodating with her even when she was extremely distraught and emotional at times. They had a way through humor and distraction to get her out of a downward spiral. I will tell you this is not easy from experience and many times I had to walk out of the room trying to calm her down, but they always jumped in and were able to be her support system.I will say over the two years there were there, at times there have been times where the staff was turning over, but even then, the owners were all hands-on deck caring for the residents. I would also add that the comment made by Lonie is regarding my grandmother. She did break both hips while at Quality Care, HOWEVER this was due to her never asking for help going to the bathroom. She is full of pride, stubbornness and does not like to ask for help - even when she should. Unfortunately, it took her two hip fractures to finally let it sink in!We miss the Quality Care family and I think your loved ones would enjoy living there as much as my family did.
Maria Rubio

02/08/2020
Quality Care of Howell is my home away from home. All staff and management put heart into their work and all residents are like family here. It is a very family like atmosphere. Wonderful food. Clean facility. Everyone here goes the extra mile. Wonderful place for your loved one(s) to call home. Highly recommend.
Ron Creager

01/15/2020
This is a wonderful community with a staff that truly cares about the well being of it's residents. I have worked in the long-term care industry for many years and visited hundreds of homes. I can tell you, with certainty, that I would not hesitate to have a loved one live at Quality Care of Howell. Ownership is outstanding; they truly care about their residents and do everything in their power to provide a safe, caring, and home-like experience. Let me reiterate that these people are truly committed to their mission!