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Dearborn Heights, Michigan
Reviews
33 reviews
Antoinette Woods
Ilike
Justine Furnari
I have many issues with the care and wait time for care. If you press the nurses call button, expect them to come atleast an hour or longer, no matter the reason. Who leaves patients sitting on bed pans for an hour? Heartland does and when family complains, their solution is a diaper. Wow...really, for people who haven't had an accident. After back surgery, physical therapy is very important and is supposed to be twice a day. On a good day, it is watching my mother struggle with direction, to scoot from her bed onto a wheelchair to sit in the chair for a few hours ...nothing else, if they come for her at all. And you never see a doctor once you're here either. The 'lobby' is the only thing I'll give compliment to. So disgusted with this place.
Amber Harris
I finally feel able to speak about the amount of pain this faculty in this facility. Long story short, my mother began bleeding from her fistula site, I screamed to the top of my lungs for help. She has had stokes in the past and lost feeling in the her arm, so she didn't know she was bleeding. We were in the main dining area. No one came. I had to leave my bleeding bother to run and find someone. needless to say. she would not be alive had I not been there. As EMS moved her to the ambulance, I washed my hands &arms of all of my mothers blood as I heard two staff member say in the most dismissive tone of voice, 'Girl I heard that screaming' -- So you all heard the screaming but did nothing. Awesome job..
Abduljalil Alshameri
Bad service bad attitude not clean at all rooms looks too old and not clean... make u feel depressed when you get inside miserable
Jannet S
