Bridges® by EPOCH at Mashpee

5 STARS!! Wish I could give more!! Bridges has been a wonderful experience for my Mom and for all of us (her family). Here is our story....After a hospital stay my Mom went to a typical nursing home (not Bridges) for rehab. She was there for about 1 month. During that time she continued to decline. She would not eat and I thought we were going to lose her. Soon her rehab stay at that nursing home was over and we had to move her. Thankfully I had toured Bridges a month prior and reached out to them again. Before we signed her up at Bridges I was very concerned if a memory care could meet all of her other needs. For example. My Mom is incontinent and needs assistance with the bathroom. She needs help cleaning and dressing herself. She also uses a walker and early on she was in a wheelchair. Bridges reassured me they could take care of ALL her needs. I prayed hard that this would work and really be true. Im am beyond blessed and happy to report that they have met all of her needs and so much more! The staff at Bridges are wonderful, patient and professional. The aids keep her personal needs taken care of with dignity. The activities staff keeps all the residents engaged. They encourage all of them to be in the common areas not alone in their rooms. . They warmly welcome family and friends to visit, dine and join in on activities with their loved one. The dining staff is accommodating to the residents and their guests. Everyone seems to love their job!! My Mom is doing better now than before her hospital stay. She has gained the weight back she lost prior. Shes alert and engaged! No more wheelchair. Overall she is much happier and more content and most importantly not afraid and depressed like she was at the other nursing home. All nursing homes should take note on how Bridges has this success. I feel blessed and very fortunate that we found this assisted living for her. If you are reading this and are looking for care for your loved one, I encourage you to tour Bridges and tour other facilities like I did and see for yourself. If the staff is reading this, thank you, so much from the bottom of my heart for all that you do for my Mom and for my familys peace of mind.

My grandmother lives here and receives wonderful care. I find the staff to be friendly, caring, and attentive. Gram's room in big enough to accommodate her needs and the communal spaces for socializing and dining are always clean. The patio and garden out back make her feel like she's back at her own house and are beautiful. It is a huge relief to know that she is so well cared for. We appreciate the safety measures taken to ensure residents cannot get lost or leave the property on their own. We even stay for lunch from time to time and have been impressed with the quality of the food, which is much better than her previous assisted living situation.

I took a day off of work last week to meet with Director Erik Hammerquist, for a tour, business discussion and to get all of my questions answered regarding the care at this facility. When I arrived he was not at work and did not let me know he would not be available. 5 days passed without a follow up; when I reached out to him for a second chance, no apology, and is unavailable the next date I requested to meet.This is very unprofessional and I would caution those who are considering any Bridges by EPOCH, it may be a reflection of the facility, care, corporate culture and overall experience. I will be looking elsewhere.