The Linden at Danvers

I can not say enough about the care of the staff and management. Right from the first call Shane and Michael were amazing. They help transition my mother during the Covid crisis with incredible work ethic and attention to details. Constantly adjusting to the new procedure while keeping everyone informed. Cheryl put together a visitors sign up calendar and virtual events for family members. This facility is a great choice for food, care and quality of life.

It is a pleasure to write this review for the Linden at Danvers. Mom has been living there since August of 2019. I wanted to wait to give as much feedback as possible for others considering bringing loved ones here. Many will understand that this can be a very stressful time when having to make the decision to move a parent or family member away from their comfortable surroundings. Let me help make one of the stressful decisions easy, The Linden has changed our lives. Mom was adamant that she was not leaving her home. Understandable having lived in the home my dad built for her. When it became obvious her memory was not what it once was and her safety was at risk we moved quickly to find a safe place for her. After visiting multiple places we decided to bring mom to visit the Linden as it clearly stood above and beyond other places we saw. From the first visit we knew we made the right choice. She was overwhelmed and as we left that day said if she ever did have to move that would be a nice place to go. My family and I met many of the staff on that initial visit, each one as pleasant and friendly as the next. It may cross your mind Are they just laying it on as a front to get you in there. Please ignore that thought! My instincts took over and I just knew this place was different. I could not have been more right. Mom has adjusted incredibly well in such a short time and the reason is simple, the staff is amazing. In 6 months, visiting at least 3 times a week Ive yet to come across a staff member who was not pleasant, helpful and considerate. They all know mom by name and all of her quirks and I can say honestly they enjoy helping her when needed. This includes everyone on the staff. From the folks at the front desk, the folks checking in on her daily, the cleaning staff that roams the halls, the nurses that are onsite, the amazing kitchen/dinning staff right up to the management staff. Ive come to know them all. No place is perfect and yes there were some issues but here is where the staff at The Linden at Danvers stands out and shines. Any issue, big or small was always, and I mean always, immediately addressed. Weve had daily staff help us immediately. Weve had the on call managers show up when warranted and take care of things. There was a serious maintenance issue in the room and Chris (Maintenance Manager) was constantly in contact with me to update us and eventually solve the issue permanently.I hope Michael and all his staff are extremely proud of their facility because they should be. Seeing a loved one being cared for this well creates a domino effect through the whole family. We are in such a better place than we were 7 months ago and its all due to these fabulous people. Please seriously consider The Linden if this tough decision faces your family. Ive recommended them to many folks already and will continue to do so.

It's a pleasure to recommend The Linden after recently transitioning my mother there. The GM and administration are professional and welcoming. The aides are pleasant and courteous. Great variety and tasty menu options. Numerous and engaging activities. Gratefully, my mother received a rapid response from aides and RN's for a choking episode - very reassuring. We waited 10 days to get the schedule for laundry, housekeeping and showering but other than that, it's a wonderful community!