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6 reviews

Malta House

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marker Chillum, Maryland

Reviews

6 reviews
Judith Hess

10/07/2019
Michael Brabson

07/22/2019
Unfortunately Malta isn't what it use to be. Many of the dedicated staff have left and the level of care left with them. The place reeks of urine and the professionalism is gone. My mother has Alzheimer's/ Dementia and Malta' director told us they could handle my mother through all phases of her disease. The reality is they can't. Problems such as incontinence are handled by asking the family to pay $2500 for a tile floor. Easy solutions like checking on the resident every hour or so,aren't possible because they are under staffed. Often 3 med tech are left to care for 30 residents; with one dedicated to dispensing of medicine; that leaves 2 or each is responsible for 15 residents. This is insane! Often my mother was found on her floor and ultimately landed my mother in the hospital to undergo emergency surgery to save her life. She will not be returning Malta and you should think long and hard before placing your loved one there.
Henry Ward

07/10/2018
Jeffrey Hill

07/09/2018
I am in the process of identifying an assisted living placement for my father. If you as a family member or caretaker are reading this, you know how stressful this process can be. My father currently resides in a Victory Housing independent living facility; and, the time has come to look at assisted living. I contacted Victory Housing this morning via their website and spoke, via chat, to Jen. Jen sent my information to Malta House, where Ms Orchard promptly contacted me. In just a brief telephone conversation, my level of stress and anxiety have both decreased tremendously. Ms Orchard's level of care and compassion for my fear of the unknown, lifted such a heavy burden from my shoulders today. I don't know if Malta House will be the best fit (although, I certainly hope it is!), for my father and our family, but I do know that I am more educated about the process. Ms Orchard made me feel like I was the only one she had to talk to today! Based on her and other reviews, my prayer is that Malta House and my family are a match. (Tour of the facility has been scheduled.)
David McHold

07/09/2016
MALTA HOUSE FOR SENIORSPART OF VICTORY HOUSING, INC.The best decision I ever made was to arrange admission for my elderly sister to Malta House in Hyattsville, Maryland. She was living in the family home in Takoma Park, MD and was no longer safe and competent to live alone. I told her that she needed to retire. She accepted that but with great anxiety.I spoke to her primary physician and she recommended Malta House. I was impressed as soon as I walked into the building. It was a great surprise that the supervisor, Sister Jean, was a previous patient of mine. She was a person that I respected very much. The current supervisor, Elisabeth Orchard, has taken the previous high standards up several notches. Her leadership style includes teaching the staff to achieve the highest level of caring, respect and compassion for seniors and especially for the difficulties of life for those who are losing abilities that they previously had. She leads also by by knowing exactly how care is given at any time and thus closes the loop between her teaching and implementation of those ideals.My sister was comfortable almost immediately after admission. Malta House emphasizes community, caring, compassion, cleanliness, and peace of mind so that social life and activity can be maximized. It is safe, spacious, and the food is fabulous since the head of food services previously worked as a chef on cruise ships. Most of all, my sister has piece of mind for the rest of her life.The facilities are amazing that there is so much in a space that still is cozy and home like. They have a beauty salon, library, resident pantry, 2 sitting rooms, one with a fire place and the other with a large TV, a fitness program, a book club, arts, music, transportation and shared space for parties and family visits. All is on one level and is accessible. The studio apartments are also spacious, comfortable, with large window that looks out on gardens and a patio. There is 24/7 staff that live in the building and provide emergency care if needed. The residents wear a small comfortable alarm system so if they leave the premises inadvertently, an alarm goes to the staff. Doors are locked to get in but not to leave of course.There are religious services available. My sister and I were not raised Roman Catholic. We were Presbyterians. But, the feeling there is clearly acceptance and respect of our beliefs and people of any denomination can be very comfortable.Assisted Living is not cheap! The cost there is lower than many others and much is achieved for the money that is spent. Its a good deal!My sister is happy there and considers Malta House to be her home.